Case Events service
Manage case events, comments, and external thread synchronization.
Overview
The Case Events service manages the events that appear on a case's Activity timeline. Use it to list the events on a case, retrieve a single event by ID, and create, update, or delete comment events on a case. The service also exposes a sync endpoint that lets Coralogix Cases pull comments from external systems (for example, Slack) into the case timeline.
Create a comment event
Create a new comment event for a case.
List events for a case
Retrieve all events associated with a specific case.
Sync external Case events
Synchronize events from an external source (e.g. Slack) into the case.
Get an event by ID
Retrieve a single event by its unique identifier.
Update a comment event
Modify the content of an existing comment event.
Delete a comment event
Delete an existing comment event from a case.