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Ask Olly on data pipeline screens

Ask Olly is available directly on the Data Usage, Org Quota Manager, and Quota Rules screens. When you open the Olly drawer on any of these pages, a page context chip is automatically attached that describes what you're looking at — your active tab, timeframe, filters, and selections — so Olly can answer questions about your current view without you having to explain it first.

Each screen ships with four curated quick-query prompts matched to the decisions you make on that screen. You can also type any question of your own.

What you need

  • Olly turned on for your account. If the Ask Olly button shows a lock icon, contact your team admin or see Enable Olly.
  • Access to the Data Usage, Org Quota Manager, or Quota Rules screen.

Open Ask Olly from a data pipeline screen

  1. Go to one of the supported screens:

    • Data Usage: Account management > Data usage
    • Org Quota Manager: Account management > Org Quota Manager
    • Quota Rules: Account management > Quota Rules
  2. Select Ask Olly to open the drawer.

    A context chip appears at the top of the composer showing the current screen name. The chip carries your active view state — tab selection, timeframe, aggregation, group-by, filters, and selected teams or rule counts depending on the screen.

  3. Select a quick-query prompt, or type a question of your own.

The context chip stays active as you interact with the screen. Changing filters, the timeframe, or the view updates the context for your next question — you don't need to reopen the drawer.

Quick-query prompts

Data Usage

PromptWhat it helps with
What's driving usage?Identifies the entity types, teams, or timeframes contributing the most to your current usage
Biggest savings opportunitiesSurfaces underutilized capacity and high-cost data flows where TCO adjustments would reduce spend
Quota risk & blocked trafficHighlights entity types close to their daily limit or already blocking traffic
What changed in this timeframe?Compares usage in your selected period to the previous equivalent period and surfaces the largest shifts

Org Quota Manager

PromptWhat it helps with
Teams at riskIdentifies teams currently near or over their daily quota allocation
Rebalance quotaSuggests how to redistribute quota across teams based on recent usage patterns
Top consuming teamsRanks teams by unit consumption in the current period
What changed in this timeframe?Compares team-level consumption across periods and highlights what shifted

Quota Rules

PromptWhat it helps with
Review my allocationsSummarizes the current rule set — which entity types have rules, what each allocation is, and how utilization compares
Block risk by pillarFlags entity types at risk of being blocked based on recent usage relative to their allocated quota
Rebalance allocationsSuggests rule adjustments to keep usage within allocation across entity types
Find unused headroomIdentifies entity types with significant unspent quota that could be reallocated

AI units

Olly conversations on these screens consume AI units — a separate budget from your CX data units. AI units are a flat, quota-independent pool: using Olly on Data Usage or Quota Rules does not count against your CX units. You can view AI unit consumption on the Data Usage screen under the AI units tab.

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