Automatically create issues in Jira when alerts trigger in Coralogix. Route critical events to your incident workflow, reduce manual triage, and keep your team aligned.

## What you need

Before you begin, make sure you have:

- A Jira Cloud account
- A Jira API token
- Your Jira project key
- Access to **Integrations** in Coralogix

## Create a Jira API token

Generate an API token in Atlassian. You will use this token when configuring the webhook.

1. Go to [Altassian API token](https://id.atlassian.com/manage/api-tokens).
1. Select **Create API token**. The following screen shows the API token creation dialog:
1. Enter a label for the token.
1. Select **Create**.
1. Copy the generated token and store it securely.

You will need this value when configuring the webhook in Coralogix.

## Find your Jira project key

Use the project key to determine where new issues are created.

1. Log in to Jira.
1. Select **Projects** from the top navigation bar.
1. Locate your project in the dropdown list.

The project key appears in parentheses next to the project name.

## Create the Jira outbound webhook

Configure the integration in Coralogix.

1. Go to **Integrations**, then **Outbound Webhooks**.

1. Select **Jira**.

1. Select **Add new**.

1. Configure the following fields:

   - **Webhook name**: Enter a descriptive name.

   - **URL**: Enter the Jira REST API endpoint:

     ```text
     https://YOUR-ATLASSIAN-DOMAIN.atlassian.net/rest/api/3/issue
     ```

   - **API token**: Paste the token you generated.

   - **Email**: Enter the email associated with your Jira account.

   - **Project key**: Enter the Jira project key.

   - Select **Save & test**.

Coralogix creates a test issue in your Jira project. If the configuration is valid, the issue appears in your Jira dashboard and a confirmation message displays.

## Attach the webhook to an alert

After creating the webhook, attach it to an alert policy.

1. Go to **Alerts**.
1. Open an existing alert or create a new one.
1. In the notification section, select your Jira webhook.
1. Save the alert.

For detailed steps, see [Configure alert notifications for outbound webhooks](https://coralogix.com/docs/user-guides/alerting/outbound-webhooks/configure-alert-notifications-for-outbound-webhooks/index.md)

## Next steps

Route alert notifications to Opsgenie with [Opsgenie outbound webhooks](https://coralogix.com/docs/user-guides/alerting/outbound-webhooks/opsgenie-outbound-webhooks/index.md).

## Support

Reach our customer success team 24/7 via the in-app chat or by email at [support@coralogix.com](mailto:support@coralogix.com).