# PagerDuty outbound webhooks

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Enhance your observability workflows by sending real-time event notifications and log data to **PagerDuty**. With this outbound webhook, you can integrate Coralogix with PagerDuty, automate responses to critical events, and improve your organization's incident management and alerting processes.

## How it works[​](#how-it-works "Direct link to How it works")

* When alert conditions are met, [Coralogix Alerts](https://coralogix.com/docs/docs/user-guides/alerting/introduction-to-alerts/.md) will send an event to your service in PagerDuty.

* Events from Coralogix will trigger a new incident in the corresponding PagerDuty service.

* Once the conditions have returned to their designated range, a Resolve event will be sent to the PagerDuty service to resolve the alert status and associated incident.

## Prerequisites[​](#prerequisites "Direct link to Prerequisites")

* PagerDuty service set up

* PagerDuty integration key

### PagerDuty service[​](#pagerduty-service "Direct link to PagerDuty service")

If you do not have an existing PagerDuty service to add the integration, create a new service by following [these directions](https://support.pagerduty.com/docs/services-and-integrations#section-create-a-new-service).

If you have an existing PagerDuty service, access it.

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From the PagerDuty **Configuration** menu, select **Services**.

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Click the **service** **name** to which you want to add the integration.

### Add the integration to the PagerDuty service[​](#add-the-integration-to-the-pagerduty-service "Direct link to Add the integration to the PagerDuty service")

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Select the PagerDuty **Integrations** tab from the lower toolbar and click **New Integration**.

[![](/docs/assets/images/Outgoing-Webhooks-PagerDuty-Integrations-e4c768c79cf2d748de980292ec55f645.webp)](https://coralogix.com/docs/docs/assets/images/Outgoing-Webhooks-PagerDuty-Integrations-e4c768c79cf2d748de980292ec55f645.webp)

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Enter an **Integration Name** (such as `Coralogix-Alerts-Notifier`) and select **Coralogix** from the **Integration Type** menu.

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Click the **Add Integration** button to save your new integration. You will be redirected to the **Integrations** tab for your service.

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An integration key will be generated on this screen. Copy and save it in a secure location for use in your webhook setup.

## Create a PagerDuty webhook[​](#create-a-pagerduty-webhook "Direct link to Create a PagerDuty webhook")

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Access **Integrations**, then **Extensions**. Select **Outbound Webhooks** under **Sections**.

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In the **Outbound Webhooks** section, click **PagerDuty**.

[![](/docs/assets/images/Outgoing-Webhooks-PagerDuty-Overview-96fcf53b2bd8b192449e6630bcda116a.webp)](https://coralogix.com/docs/docs/assets/images/Outgoing-Webhooks-PagerDuty-Overview-96fcf53b2bd8b192449e6630bcda116a.webp)

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Click **Add New**.

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Enter the following details for your webhook:

* **Webhook Name**. Input a name for your webhook that will enable you to quickly identify this webhook later when attaching it to one of your alerts.
* **Integration Key.** Paste the PagerDuty integration key.

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Click **Test Config**.

The system will create a test incident in the PagerDuty dashboard to check that your configuration is valid. If the test incident is created successfully, a confirmation message is displayed.

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[Configure your alert notifications](https://coralogix.com/docs/docs/user-guides/alerting/outbound-webhooks/configure-alert-notifications-for-outbound-webhooks/.md).

## Additional resources[​](#additional-resources "Direct link to Additional resources")

|               |                                                                                                                                                                                       |
| ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Documentation | [Configure Alert Notifications for Outbound Webhooks](https://coralogix.com/docs/docs/user-guides/alerting/outbound-webhooks/configure-alert-notifications-for-outbound-webhooks/.md) |

## Next steps[​](#next-steps "Direct link to Next steps")

Use Microsoft Teams Workflows for alert notifications with [Workflow-based Microsoft Teams outbound webhooks](https://coralogix.com/docs/docs/user-guides/alerting/outbound-webhooks/workflow-based-microsoft-teams-outbound-webhooks/.md).