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Zenduty

Zenduty is an incident management platform that helps businesses manage and resolve incidents quickly and efficiently. It provides a range of features such as alert management, on-call scheduling, incident response automation, and post-mortem analysis. Coralogix now supports seamless integration with Zenduty.

Configuration

1

Navigate to ‘Teams’ on your Zenduty dashboard and click on the team to which the integration will be added.

2

Select ‘Services’ and click on the relevant Service.

3

Under ‘Integrations’, click ‘Add New Integration’. Give it a name and select the application ‘Coralogix’ from the dropdown menu.

4

Provide the details 'Name', 'Summary', 'Create incidents for ', 'set default Urgency' and click on ‘Add Integration’

5

Click ‘Configure’ and copy the generated Webhook URL.

Coralogix Setup

1

Navigate to Data Flow > Webhooks in your Coralogix account. 

2

Select the Webhooks tab to create a new webhook. 

3

For the new webhook, give it a suitable name and paste the copied URL from Zenduty Configure. 

4

Save the webhook.

5

Validate your configuration by clicking the ‘Test Configuration’ button. The test alert should appear on your Zenduty Alert log.

6

Click Alerts in your navigation bar to set the destination in the new alert. 

7

Define the ‘Alert Name’ and ‘Description’. Severity is to be set to ‘Warning’ or ‘Critical’ for a new incident to be created.

8

Define the conditions for which the alert is to be triggered.

9

Under ‘Recipients’, search and add the previously defined Zenduty webhook. 

Note: If ‘Notify when Resolved’ option is enabled, then when the conditions go back to normal, the incident will be auto-resolved. 
In Zenduty, Incident will be auto resolved.

10

Save the Alert.

Support

Need help?

Our world-class customer success team is available 24/7 to walk you through your setup and answer any questions that may come up.

Feel free to reach out to us via our in-app chat or by sending us an email at [email protected].