Zenduty is an incident management platform that helps businesses manage and resolve incidents quickly and efficiently. It provides a range of features such as alert management, on-call scheduling, incident response automation, and post-mortem analysis. Coralogix supports integration with [Zenduty](https://www.zenduty.com/).

## Configuration

1.

Navigate to **Teams** on your Zenduty dashboard and click on the team to which the integration will be added.

2.

Select **Services** and click on the relevant Service.

3.

Under **Integrations**, click **Add New Integration**. Give it a name and select the application **Coralogix** from the dropdown menu.

4.

Provide the details 'Name', 'Summary', 'Create incidents for ', 'set default Urgency' and click on **Add Integration**

5.

Click **Configure** and copy the generated Webhook URL.

## Coralogix setup

1.

Access **Integrations**, then **Extensions**, then **Outbound Webhooks**, then **Generic Webhook**.

2.

Select the **Webhooks** tab to create a new webhook.

3.

For the new webhook, give it a suitable name and paste the copied URL from Zenduty Configure.

4.

Save the webhook.

5.

Validate your configuration by clicking the **Test Config** button. The test alert should appear on your Zenduty Alert log.

6.

Click **Alerts** in your navigation bar to set the destination in the new alert.

7.

Define the **Alert Name** and **Description**. Severity is to be set to **Warning** or **Critical** for a new

8.

Define the conditions for which the alert is to be triggered.

9.

Under **Recipients**, search and add the previously defined Zenduty webhook.

**Note**: If 'Notify when Resolved' option is enabled, then when the conditions go back to normal, the incident will be auto-resolved. In Zenduty, Incident will be auto resolved.

10.

Save the Alert.

## Next steps

Investigate why an alert fired and review its configuration in [Alert drill-down view](https://coralogix.com/docs/user-guides/alerting/alert-drill-down/index.md).

## Support

Reach our customer success team 24/7 via the in-app chat or by email at [support@coralogix.com](mailto:support@coralogix.com).