Resolve common issues when setting up Coralogix, sending your first data, and verifying your integration is working correctly.

## Data not appearing

After setting up an integration, data typically appears in Explore within a few minutes. If you do not see results:

1. Verify your [Send-Your-Data API key](https://coralogix.com/docs/user-guides/account-management/api-keys/send-your-data-api-key/index.md) is correct and active.
1. Confirm the [endpoint](https://coralogix.com/docs/integrations/coralogix-endpoints/index.md) matches your Coralogix [domain](https://coralogix.com/docs/user-guides/account-management/account-settings/coralogix-domain/index.md).
1. Check that your integration source is generating data.
1. Use [Livetail](https://coralogix.com/docs/user-guides/monitoring-and-insights/livetail/index.md) to verify data is arriving in real time.
1. See [Troubleshoot data collection](https://coralogix.com/docs/user-guides/troubleshooting/troubleshoot-data-collection-with-coralogix/index.md) for additional steps.

## API key errors

If you receive authentication errors when sending data:

- Confirm you are using a **Send-Your-Data** API key, not an Alerts or Management key.
- Check that the key has not been revoked or rotated. Generate a new key from **Data Flow**, then **API Keys**.
- Verify the key matches the team you intend to send data to.

## Endpoint mismatch

If data is sent but does not appear in your account:

- Verify the endpoint region matches the domain you selected during signup.
- Check the [endpoints reference](https://coralogix.com/docs/integrations/coralogix-endpoints/index.md) for the correct URL for your region.

| Region | Domain                    |
| ------ | ------------------------- |
| US1    | `coralogix.us`            |
| US2    | `cx498.coralogix.com`     |
| EU1    | `coralogix.com`           |
| EU2    | `eu2.coralogix.com`       |
| AP1    | `coralogix.in`            |
| AP2    | `coralogixsg.com`         |
| AP3    | `cx498-ap3.coralogix.com` |

## Integration not collecting data

If your integration is configured but no data flows:

- For **Kubernetes**: verify the Helm chart deployed successfully with `helm list -A` and check pod logs with `kubectl logs`.
- For **AWS**: confirm the IAM role or credentials have the required permissions.
- For **OpenTelemetry Collector**: check the collector logs for exporter errors and verify the `endpoint` and `private_key` in your config.

## Related resources

[Troubleshoot data collection](https://coralogix.com/docs/user-guides/troubleshooting/troubleshoot-data-collection-with-coralogix/) [Manage API keys](https://coralogix.com/docs/user-guides/account-management/api-keys/send-your-data-api-key/) [Integrations catalog](https://coralogix.com/integrations/)
