Investigations

Overview

Managing events that could disrupt your organization's services requires a structured, collaborative approach. Coralogix's Investigations feature offers a comprehensive solution for teams to work together and plan mitigation strategies for such events. With this tool, you can consolidate all evidence in one place, visualize the sequence of events to understand cause and effect and collaborate seamlessly with colleagues to gather input and expertise.

Use this feature to:

Enhance collaborative observability. Collect evidence, diagnose issues, and share insights about disruptions while working closely with your team.
Gain complete context during investigations. Troubleshoot with a real-time, comprehensive view of events, eliminating the need for context switching.
Simplify audits. Document each step of the investigation to ensure transparency for audit purposes and to enhance your process for future investigations.

Use cases

Check out these use cases to see how Investigations can best serve your team’s needs.

Service Outages

When a critical service goes down, your development team gathers evidence from logs and metrics to pinpoint the issue and collaborate on a fix. Investigations make it easy to track each step of the troubleshooting process and share insights.

Security Incidents

A security administrator receives an alert about suspicious activity between services, which may indicate a potential data breach. Investigations allow them to consolidate all logs that might be related to this issue and explain the cause, such as malicious emails or abnormal user behavior. Ultimately, they will understand the scope of the issue and plan an appropriate response.

RUM Errors

When users encounter an error tracked through Real User Monitoring (RUM), they can leave a comment, initiating a mini-investigation. Team members may tag one another to consult, find the root cause, and resolve the issue efficiently.

Want to get started?

Take these steps:

Want to learn more? Check out our blog.

Data Tables

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