Memories

Memories let Olly carry useful context across your chats. Instead of repeating the same details in every conversation, you let Olly remember helpful facts and preferences from your chats, and it automatically uses them to personalize and add context to future responses.

Memories are personal to you. Olly builds them only from your own chats, and they are never shared with other users.

What Olly remembers

Olly creates memories from your messages and from observations you confirm during a chat — for example, a service you investigate often, a field-to-meaning mapping in your data, or a preference for how you want results filtered. Each memory is a short summary, not a full transcript of your conversation.

Olly captures the kinds of context that stay useful over time, such as:

• Facts about your systems and environment.
• Services, dashboards, repositories, and other entities you care about.
• How your applications, subsystems, and services map to names and responsibilities.
• Notable past incidents worth keeping as background.
• Information about you and your role.
• The way you typically work — for example, logs you usually ignore during an investigation.

You can also ask Olly directly to remember something — for example, "Remember that the user_email field identifies the user."

Olly is deliberate about what it keeps:

• It stores a memory only when you state something or confirm an observation. If Olly suggests something and you reject it, Olly does not remember it.
• It skips single-use, chat-specific instructions. A constraint you set "for this incident only" does not become a lasting memory.
• It keeps memories current. As your chats reveal new information, Olly updates or removes memories so they stay accurate, and it merges related memories to avoid duplication.

How Olly uses memories

When you start a conversation, Olly loads your stored memories as background context to inform its response. Olly treats memories as reference information, not as commands — they help it understand your environment, but they don't override its instructions or your rules.

Updating or deleting a memory does not reprocess past chats — changes apply to subsequent interactions only.

Manage your memories

To open your memories, select Settings, then Olly AI, then Memories.

From this page you can:

• Turn memories on or off — use the Enable memories toggle. When memories are off, Olly stops creating new memories and does not use stored memories in its responses.
• Review what Olly has remembered — saved memories appear in a list. Use the search box to filter the list by keyword.
• Delete a memory — remove a memory you no longer want Olly to use. Deleting a memory cannot be undone.

If you haven't built any memories yet, the list is empty — new memories appear here as they're created from your future interactions.

Privacy

• Memories belong to you and are never shared with other users.
• Olly builds memories only from your own chats, and treats them as reference context rather than as trusted instructions.
• Olly keeps your total memories within a size limit, compacting or removing older memories as needed so it retains the most relevant context.

Olly inherits the same security, isolation, and compliance controls as the rest of the platform. Learn more in Data processing, privacy, and compliance.

Limitations

• Memories are personal to each user. Organization- and team-wide memory is not yet available.
• Olly maintains the content of your memories automatically. From the settings page you can view and delete memories, but not edit their text directly.
• Adding or removing a memory applies to subsequent interactions only and does not change past chats.

Next steps

Teach Olly your team's workflows and response style with Skills.