Olly Chat
The Olly chat is your primary interface for interacting with Olly. Ask questions in natural language, browse prompt templates, and explore structured artifacts — all within a single conversation view.
Start a new chat
When you open a new chat, Olly greets you with a personalized home screen showing prompt template cards. Each card displays a title, a preview of the prompt, and a category tag (for example, Infrastructure, Incidents, APM). Use the arrow buttons to browse more templates, or type your own question in the input bar.
Manage conversations
Every conversation with Olly is saved automatically. Select the chat title at the top of the page to open a dropdown with your recent chats. From there you can search for a chat or select one to continue where you left off.
Select View all at the bottom of the dropdown to open the full Chats page. From the Chats page you can search, browse, and manage all your conversations. Hover over a chat and select the menu to:
- Rename: Give the conversation a descriptive name so you can find it later.
- Delete: Remove a conversation you no longer need.
Use Multi select to rename or delete multiple conversations at once.
Chat actions
The following actions are available on messages in the chat:
- Share: Share a conversation privately (only you can access the link) or with anyone on your team who has the link.
- Edit a message: Edit your message to Olly after you send it by selecting the edit icon next to it. Olly re-generates its response based on the updated message.
- Copy: Copy Olly's response to the clipboard.
- Retry: Re-generate Olly's response for a given message.
- Feedback: Rate Olly's response with a thumbs up or thumbs down to help improve answer quality.
- Stop: Select the stop button while Olly is generating a response to cancel it.
Input bar features
The input bar at the bottom of the chat provides access to:
- Fast and Focus modes: Switch between quick answers and deep investigations.
- Model provider selection: Choose between GPT and Claude.
Artifacts
When Olly retrieves or generates structured data as part of a response, it displays the results as inline artifact previews within the chat message. Artifacts provide a richer view of the data than plain text.
Olly supports the following artifact types:
- Logs: A table of matching log entries.
- Spans: A Gantt view of the full trace containing the span.
- Metrics: A chart showing returned metric values and labels.
- Charts: Visualizations generated from query results (line, bar, pie, and other chart types).
- Tables: Structured tabular data with column toggling and export.
- Code: Syntax-highlighted code snippets.
Each artifact preview is collapsible. Select the expand icon on an artifact to open it in a full-size drawer for closer inspection. Artifacts are also accessible by URL, so you can link directly to a specific artifact from outside the chat.


