Cases
Active and Opened tabs in the Cases home screen
Active and Opened tabs — Filter Cases by recent state changes or by creation time using the Active and Opened tabs in the Cases home screen. Active shows Cases with any state change in the selected time range; Opened shows only Cases created in the time range. Learn more
Quick start guide and Notification Center routing
Quick start guide — Get started with Cases by creating your first Case, configuring Case settings, and verifying Notification Center delivery. Learn more
Case routing in Notification Center — Route Case notifications using Notification Center. Define routing rules that trigger on Case lifecycle events, use Ownership Tags for routing, and configure Case-specific conditions and destinations. Learn more
Streamlined investigation flows for faster MTTR
Streamlined investigation flows for faster MTTR — Leverage a new, expandable side panel for seamless workflows, one-click evidence collection, and flexible viewing options – all designed to minimize context switching and shorten MTTR. Learn more
Streamline incident response with Investigations
Streamline your incident response with Investigations — Streamline your incident response with Investigations for centralized evidence collection, clear event timelines, and seamless team collaboration. Learn more