PagerDuty Outbound Webhooks

Enhance your observability workflows by sending real-time event notifications and log data to PagerDuty. With this outbound webhook, you can easily integrate Coralogix with PagerDuty, automate responses to critical events, and improve your organization’s incident management and alerting processes.

How It Works

• When alert conditions are met, Coralogix Alerts will send an event to your service in PagerDuty.
• Events from Coralogix will trigger a new incident in the corresponding PagerDuty service.
• Once the conditions have returned to their designated range, a Resolve event will be sent to the PagerDuty service to resolve the alert status and associated incident.

Prerequisites

• PagerDuty service set up
• PagerDuty integration key

PagerDuty Service

If you do not have an existing PagerDuty service to add the integration, create a new service by following these directions.

If you have an existing PagerDuty service, access it.

STEP 1. From the PagerDuty Configuration menu, select Services.

STEP 2. Click the service name to which you want to add the integration.

Add the Integration to the PagerDuty Service

STEP 1. Select the PagerDuty Integrations tab from the lower toolbar and click New Integration.

STEP 2. Enter an Integration Name (such as Coralogix-Alerts-Notifier) and select Coralogix from the Integration Type menu.

STEP 3. Click the Add Integration button to save your new integration. You will be redirected to the Integrations tab for your service.

STEP 4. An integration key will be generated on this screen. Copy and save it in a secure location for use in your webhook setup.

Create a PagerDuty Webhook

STEP 1. From the Coralogix toolbar, navigate to DATA FLOW > EXTENSIONS.

STEP 2. In the Outbound Webhooks section, click PAGERDUTY WEBHOOK.

STEP 3. Click + ADD NEW.

STEP 4. Enter the following details for your webhook:

• Webhook Name. Input a name for your webhook that will enable you to quickly identify this webhook later when attaching it to one of your alerts.
• Integration Key. Paste the PagerDuty integration key.

STEP 5. Click TEST CONFIG.

The system will create a test incident in the PagerDuty dashboard to check that your configuration is valid. If the test incident is created successfully, a confirmation message is displayed.

STEP 6. Configure your alert notifications.

Additional Resources

Support

Need help?

Our world-class customer success team is available 24/7 to walk you through your setup and answer any questions that may come up.

Feel free to reach out to us via our in-app chat or by sending us an email at [email protected].