AI Tools Acceptable Use Policy

1. Purpose

The purpose of this AI Tools Acceptable Use Policy (“Policy”) is to establish guidelines and acceptable usage practices for the responsible and ethical use of the Coralogix artificial intelligence (AI) tool as may be made available by Coralogix to its Customers on and as part of Coralogix’s services and/or solutions (each, a “Coralogix AI Tool” and collectively, the “Coralogix AI Tools”).  

2. Scope

This Policy is an integral part of the Coralogix Master Subscription Terms (“Terms”) and applies to the Customer and any of its employees, contractors, and third-party individuals who have access to and/or make use of the Coralogix AI Tools (each “User” or “You” and collectively “Users”).

3. Data-enabled tool, and Opt-Out

The Coralogix AI Tools are turned off by default,. Users are granted the discretion to activate the Coralogix AI Tools or decline participation. Should a User admin choose to opt in, this will encompass all team members. The User admin retains the right to opt in or out at their convenience via the settings (i.e. on/off toggle for Cora) and/or other methods relevant to the specific tool, at any time.

4. Ownership and Use of AI Output

Coralogix does not claim ownership over the output generated by the Coralogix AI Tools. Coralogix may use such output solely for quality assurance and service improvement purposes. Coralogix does not use customer input or AI Tools outputs for training any machine learning or foundation models. To the extent Coralogix holds any rights in such output, those rights are hereby assigned to the Customer.

5. Responsible Use

The User must use the AI Tools responsibly and ethically, avoiding any actions that could harm others, violate privacy or any applicable laws, or otherwise facilitate any malicious activities. 

6. Compliance 

You must use the Coralogix AI Tools in compliance with the Terms and all applicable laws and regulations, including data protection, privacy, and intellectual property laws.

Further, you hereby represent and warrant, that you have the full and entire right and that you have received and shall maintain throughout your use of the Coralogix AI Tool, any authorizations and/or approvals required for the upload, submission, transmission, or distribution of any Content (as such term defined below) you make available or otherwise provide in your use of the Coralogix AI Tool, including without limitation any third-party confidential or proprietary information.

7. Restrictions

You shall not and shall not allow or enable any third party to: (i) upload, submit, transmit, distribute or generate any text, data or content (“Content”) that infringes any third party right or is otherwise deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful, pornographic, indecent, harassing, discriminating, hateful, inducing violence and/or terrorism, or otherwise encouraging any illegal, tortious or inappropriate conduct; (ii) Impersonate any person, organization or entity, or falsely state or otherwise misrepresent your affiliation with any person, organization or entity; (iii) use the Coralogix AI Tools for any illegal, unlawful, fraudulent or deceptive activities or for competitive purposes; or (iv) submit, transmit or otherwise introduce to the Coralogix AI Tool any Content that contains or redirects (or may contain or redirect) to a virus, Trojan horse, worm, scripting exploits, bots or other harmful component or technology, or any other actually or potentially harmful, disruptive, or invasive code or component.

8. Personal Information

If the Customer uses the Coralogix AI Tools to Process Personal Data (as defined under applicable data protection laws), both Coralogix and the Customer shall comply with the Coralogix’s Data Processing Agreement (“DPA”) which is hereby incorporated into the Terms by reference. The Customer is responsible for ensuring that any such processing is lawful and in compliance with its own legal obligations under applicable privacy laws Coralogix will maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk, as required by applicable laws.

9. Health Information and HIPAA

The Services are not designed or intended for the creation, receipt, maintenance, transmission, or processing of Protected Health Information (“PHI”) subject to the U.S. Health Insurance Portability and Accountability Act (“HIPAA”), unless the Customer has entered into a separate Business Associate Agreement (“BAA”) with Coralogix and appropriate technical and organizational safeguards are implemented as required by the HIPAA Security Rule and applicable healthcare privacy laws. Unless and until a BAA is executed, the Customer agrees not to use the Services in connection with PHI and acknowledges that Coralogix assumes no HIPAA-related obligations with respect to the Coralogix AI Tools.  Notwithstanding the above, customers should not enter PHI into AI Tools which send data to third party generative AI services, but rather only enter PHI into AI Tools which are Processing data within Coralogix’s own VPC such as Azure OpenAI (AI Center and Olly).

10. Disclaimer 

THE CORALOGIX AI TOOLS ARE PROVIDED “AS IS.” TO THE EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THE TERMS, CORALOGIX AND ITS AFFILIATES AND LICENSORS MAKE NO WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT. CORALOGIX MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT SERVICES WILL MEET CUSTOMER’S REQUIREMENTS OR EXPECTATIONS, THAT CUSTOMER CONTENT WILL BE ACCURATE, THAT DEFECTS WILL BE CORRECTED, OR REGARDING ANY THIRD-PARTY SERVICES. CORALOGIX WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY CUSTOMER CONTENT, THIRD-PARTY SERVICES, THIRD-PARTY CONTENT, OR NON-CORALOGIX SERVICES (INCLUDING FOR ANY DELAYS, INTERRUPTIONS, TRANSMISSION ERRORS, SECURITY FAILURES, AND OTHER PROBLEMS CAUSED BY THESE ITEMS). FURTHERMORE, CORALOGIX MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY OUTPUT GENERATED BY THE AI TOOLS. CUSTOMER ACKNOWLEDGES THAT SUCH OUTPUT IS GENERATED AUTOMATICALLY AND MAY CONTAIN ERRORS, INACCURACIES, OR UNINTENDED RESULTS. CORALOGIX SHALL NOT BE LIABLE FOR ANY DECISIONS, ACTIONS, OR OUTCOMES RESULTING FROM RELIANCE ON SUCH OUTPUT.

 11. Limitations of Liability for Coralogix AI Tools in BETA TESTING PHASE

(a) The provisions regarding Hosting and Availability, Support, and Limited Warranties do not apply to the beta testing phase services; and (b) Coralogix’s indemnification for Losses under Section 12 and 13 of the Terms is capped at a cumulative total of $15,000. (c) Notwithstanding the above, Coralogix retains the right to modify or discontinue any Coralogix AI Tools BETA TESTING PHASE at any time, with or without prior notice;

12. Monitoring

Coralogix is under no obligation to monitor your activities in relation to your use of the Coralogix AI Tools. However, we may systematically screen and/or monitor any Content uploaded, submitted and/or transmitted through the Coralogix AI Tools, at any time and for any reason, to ensure and enforce compliance with this Policy, the Terms, and any applicable law with or without notice.

13. Remedies

In addition to any other remedies that may be available to us, in case we suspect that your Content, any of your activities or use of the Coralogix AI Tools are in violation of this Policy, the Terms, or any applicable law or regulation, we may, without limitation, with or without advance notice, and without liability to you (i) remove and/or block such violating Content, in whole or in part; (ii) terminate or suspend your Account, access to our solution and/or services, or certain functionalities thereof.

14. Changes and Modifications

We may update and/or amend this Policy from time to time.:provided that if Coralogix makes material changes to this Policy, we will give notice as appropriate under the circumstances, e.g., by displaying a prominent notice on our website, within our services or solution or by sending an email. Your continued use of the Coralogix AI Tool after the changes have been implemented will constitute your acceptance of the changes.