Privacy Policy

Coralogix Privacy Policy Last Revised: September 12, 2024

1. INTRODUCTION

This Privacy Policy (this “Privacy Policy”) outlines how Coralogix Ltd. and its subsidiaries (together “Coralogix,” “we,” “us,” or “our”) collect, use, and disclose information that is provided to us, as well as the choices you have with respect to such information.

Capitalized terms which are not defined herein shall have the meaning ascribed to them in our Terms & Conditions page available here (the “Terms & Conditions”), which this Privacy Policy is incorporated thereto by reference. This Privacy Policy supplements and shall be read in conjunction with our Terms & Conditions and our Cookie Policy, available here (the “Cookie Policy”), and may be amended from time to time by additional privacy statements, terms, or notices provided to you.

2. SCOPE AND APPLICABILITY.

This Privacy Policy applies to information that is shared through accessing and using the Coralogix website(s), located at https://coralogix.com/ and https://snowbit.io/ and any of their subdomains or any other website operated by Coralogix (each, a “Website” and collectively, the “Websites”), any use of our proprietary platform that analyzes log, metric, and security data (the “Platform”), and any services provided by Coralogix related to the Websites (the Websites and Platform shall be collectively regarded herein as the “Services”), provided, however, that Coralogix Inc.’s reliance on the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework for transfers of Personal Data relating to EU, UK and Swiss Data Subjects’ to the United States as further elaborated in Section 15 below, is governed solely on the basis of the EU-U.S., UK extension to the EU-U.S. and Swiss-U.S. Data Privacy Framework principles. For the avoidance of doubt, our compliance with the DPF is specifically under the jurisdiction of Coralogix’s US entity; Coralogix Inc.

This Privacy Policy governs and is intended to describe our practices regarding information (including Personal Data as defined below) that we may collect from or about you when you use or access the Services, the ways in which we may use such information, and the choices and rights available to you.

Users of our Services (referred to, unless otherwise specifically indicated, as “Users” or “You” respectively) may include (i) individuals who use our Solution in their capacity as employees or other personnel of our business customers (our business customers are hereafter a “Customer”) including individuals identifying as a Customer “admin” users or a Customer’s end-users, using or accessing the Services under a Customer’s account or on a Customer’s behalf (each as “Customer End-User”); (ii) visitors of the Website (each, a “Visitor”); and (iii) Candidate(s) (as defined below).

IMPORTANT NOTE: where Coralogix processes Personal Data of or about Customer End-Users, we do so on behalf of and under the instruction of the respective Customer (where such a Customer may be your employer or other corporation on behalf of which You perform services, or otherwise are using our Service), Coralogix does so in our capacity as a “data processor” on behalf of such a Customer. See below for more information about our practices as a data processor and the impact on your Personal Data in our possession.

The provisions of this Privacy Policy relate to Coralogix’s independent privacy and data processing activities as a “data controller” – Users who are Visitors or Candidates – do not apply to the processing of Personal Data of Customer End-Users. If You are using our Services (including the Solution) as a Customer End-User, or if You otherwise have any questions or requests regarding Customer End-Users’ Personal Data, please contact the Customer on behalf of which You use the Solution (usually this will be your employer or corporation for which You provide a service).

3. YOUR CONSENT

PLEASE READ THIS PRIVACY POLICY BEFORE ACCESSING AND/OR USING OUR SERVICES OR ANY PART/COMPONENT THEREOF. BY ACCESSING OR USING THE SERVICES OR ANY PART/COMPONENT THEREOF, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA (AS DEFINED BELOW). IF YOU DISAGREE WITH ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS OR USE THE SERVICES.

PLEASE NOTE: YOU ARE NOT OBLIGATED BY LAW TO PROVIDE US WITH ANY PERSONAL DATA. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU ARE PROVIDING US WITH PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY AT YOUR OWN FREE WILL. YOU HEREBY AGREE THAT WE MAY COLLECT AND USE SUCH PERSONAL DATA PURSUANT TO THIS PRIVACY POLICY AND ANY APPLICABLE LAWS AND REGULATIONS.

TO THE EXTENT THAT YOU PROVIDE US WITH ANY PERSONAL DATA RELATED TO ANY THIRD PARTY OR ANY OTHER PERSON OR ENTITY WHICH IS NOT YOU, INCLUDING INFORMATION RELATED TO ANY OF YOUR PERSONNEL, COLLEAGUES OR CUSTOMERS, YOU ARE SOLELY RESPONSIBLE FOR RECEIVING AND HEREBY REPRESENT THAT YOU HAVE AND UNDERTAKE THAT YOU SHALL HAVE AT ALL TIMES, MAINTAINED AND RECEIVED, THE CONSENT, AUTHORITY, PERMISSION AND APPROVAL OF SUCH PERSONS OR ENTITY AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW CORALOGIX TO ACCESS, STORE, COLLECT, ANALYZE AND PROCESS SUCH PERSONAL DATA AS DETAILED HEREIN.

4. WHAT CATEGORIES AND TYPES OF DATA DO WE COLLECT?

We collect both personal data, and non-personal data. “Personal Data” is information that identifies an individual or may with reasonable efforts or together with additional information we have access to, enable the identification of an individual, or may be of a private or sensitive nature relating to an identified or identifiable natural person. Identification of an individual also includes the association of such individual with a persistent identifier such as a name, an identification number, persistent cookie identifier etc., Personal Data does not include information that has been anonymized or aggregated, provided however that such information can no longer be used to identify a specific natural person.

“Non-Personal Data” is collected without particular reference to the identity of the applicable User from or about whom such information was collected and is available to us while such User is using the Services. Non-personal Information which is being collected consists of technical, behavioral and aggregated information, and may contain the activity of the User on our Website, type of operating system, User’s ‘click-stream’ on the Website, type of browser and keyboards features, User demographics, traffic patterns, etc.

Most of the information that we collect when You use or access our Services is Non-Personal Data, however we collect and process different types of Personal Data through the respective methods of collection discussed below.

We may from time to time ask You for your consent for the collection of other information from You or your device. For instance, we may invite You to allow us to access your contacts to enable us to invite them to use our Services. If we do this or something similar, we will tell You what information we would like to collect, why we need it, and what we’ll use it for.

If we combine Personal Data with Non-Personal Data, the combined data will be treated as Personal Data. Further Personal Data will only be stored and processed if You voluntarily provide it to us, e.g., through a contact form.

5. HOW WE COLLECT YOUR INFORMATION.

In the course of accessing or otherwise using our Services, we receive your Personal Data through the following sources:

• Data actively provided by You: Generally, this category refers to any information, data, or content You actively and/or voluntarily create, upload, or provide through our Services. For example, we collect the Personal Data that You actively input when You send requests through the “Start Free Trial” and/or “Get in touch” options or any similar contact forms available on the Websites, when You book a Demo Call session with us, when You correspond with our customer support team, when You apply for a job with us on the “Careers” or “Open Positions” page, or when You use our Platform, over the course of such use You may be asked to input Personal Data such as first and last names, email address and username of admin and contributor employees and contractors and such use may include Personal Data which may be contained in the content You actively and/or voluntarily create.
• Data collected when You use our Services: When operating our Services, we may use (and authorize third parties to use) various tools and methods to collect information regarding your use of the Services. These tools include web beacons, cookies (including essential, non-essential, and functionality cookies), pixel tags, scripts, tags, and other technologies (“Tracking Technologies”). Tracking Technologies allow us and third parties to collect information automatically such as IP addresses, device unique identifiers, and click-stream behavior. You can learn more about our use of Tracking Technologies by reading our Cookie Policy, which is available here.
  • Usage and Impression Data: Details about how You use or interact with our Services, such as session time and duration, pages You visited, methods used to browse away from a page, as well as information about your impressions of, and reactions to, products and advertisements that appear on the Website, such as your clicks and views.
  • Device and Technical Information: We collect information from and about the device(s) You use to access or use our Services, as follows:
    • Identifiers: Identifiers such as IP address, device identifiers and ad identifiers, etc., the country or region You are browsing from can be derived from your IP address.
    • Device signals:Wi-Fi access points, connection speed, etc.
    • Cookie data: Data from cookies stored on your device, including cookie IDs and settings.
    • Please review the “USING COOKIES AND OTHER TRACKING TECHNOLOGIES” section below to learn more about how we use cookies and other tracking technologies.

• Personal Data collected from other sources: We may also collect Personal Data concerning You, from other third parties who have assured us that they have obtained your consent for such provision of information. For example, we may collect and use your contact information which we may have received from our Customer, your employer or, from another User who invited You to use our Services, as allowed by applicable national laws.

6. OUR LEGAL BASIS FOR USE OF YOUR DATA

a. Legal Grounds for the collection and processing of Personal Data:

• Provision of the Services: Following your acceptance of this Privacy Policy, we collect and process your Personal Data to provide our Services (in accordance with this Privacy Policy, while using technical and organizational measures, and in accordance with contractual obligations pursuant to applicable law); to maintain and improve our Services; to develop new services and features for our users; and to personalize the Services in order to provide better user experience.
• Legitimate interests: We process your Personal Data for our legitimate interests while applying appropriate safeguards that protect your privacy. Our legitimate interests may span things like detecting, preventing, or otherwise addressing fraud, abuse, security, usability, functionality, or technical issues with our Services, protecting against harm to the rights, property, or safety of our properties, users, or the public as required or permitted by law; or enforcing legal claims, including investigation of potential violations of this Privacy Policy or defending against legal claims made by You or on your behalf.
• With your consent: We ask for your agreement to process your Personal Data for specific purposes, and You have the right to withdraw your consent at any time. For example, we ask for your consent to send You our marketing offers and communications.
• Compliance with legal obligations: We may use your Personal Data in order to comply with any applicable law, rule, regulation, guidelines, industry standards, or other governmental authority; respond to or defend against legal proceedings brought against us or our affiliates; prevent fraud; or investigate violations, and enforce our policies, including but not limited to our Terms & Conditions.

b. We may use your Personal Data for the following Purposes:

• to provide, operate, and improve the Services and manage our business;
• to enable us to optimize and personalize our Services for You and for the device that You are using;
• to send You updates, notices, notifications, announcements, and additional information related to the Services;
• to create aggregated statistical data and other aggregated and/or inferred Non-Personal Data, which we may use to provide and improve our respective services;
• if You are a Customer End-User: to be able to contact You for the purpose of managing your account and providing You with technical assistance, support, and complaints and collect feedback if You approach us with such requests and provide us with your contact details for such purpose;
• if You are a Visitor: to be able to contact You for the purpose of responding to any of your communications, providing You with support and information about our Websites, our Platform, and any related services;
• to verify your identity when we are approached with a request to exercise any rights available to You under this Privacy Policy or applicable law;
• to prevent, detect, mitigate, and investigate fraud, security breaches, or other potentially prohibited or illegal activities, including any breaches of this Privacy Policy or of our Terms & Conditions;
• to perform functions or services as otherwise described to You at the time of collection;
• to market our Services to Users or potential Users, and to be able to track and evaluate our marketing activities and their results and attribute different marketing achievements to the respective marketing efforts;
• to comply with any applicable rule or regulation, to protect our legal interests and/or respond to or defend against (actual or potential) legal proceedings against us or our affiliates;
• to facilitate your candidacy to work for Coralogix as further elaborated in Section 8 (“Job Candidates”) below.

We also analyze and use the Personal Data that we collect on an anonymized or aggregated basis for product development, to analyze the performance of our Services, to troubleshoot and to improve and optimize the Services, and to ensure the best User experience for our users as a whole.

7. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We may share your Personal Data with third parties (or otherwise allow them access to it) only in the following manners and instances:

• Internal Concerned Parties: We share your Personal Data with our family companies and our employees, for the purposes described in this Privacy Policy and in accordance with the terms of this Privacy Policy. In addition, should Coralogix or any of its affiliates undergo any change in control, including by means of merger, acquisition, or purchase of substantially all of its assets, your Personal Data may be shared with the parties involved in such event under strict security conditions, for the purpose of evaluating such event and in accordance with the terms of this Privacy Policy. If we believe that such change in control might materially affect your Personal Data then stored with us, we will notify You of this event and the choices You may have via e-mail and/or prominent notice on our Services.
• Protecting Rights and Safety: We may share Personal Data to enforce this Privacy Policy and/or the Terms & Conditions, including investigation of potential violations thereof; to detect, prevent, or otherwise address fraud, security or technical issues; to respond to claims that a content available on the Service violates the rights of third-parties; or otherwise if we believe in good faith that this will help protect the rights, property or personal safety of Coralogix, any of our users, or any member of the general public.
• Third Parties & Business Partners: When using our Services as a Customer End-User we will share your Personal Data with the applicable Customer with which You are affiliated (on behalf of whom we process your information) in accordance with this Privacy Policy. We partner with certain third parties to provide selected services that are used to facilitate and enhance the Services and your use thereof (“Service Providers“). Such Service Providers may have access to, or process on our behalf Personal Data which we collect, hold, use, analyze, process and/or manage. These Service Providers include among others, hosting, database, and server co-location services (e.g., Amazon Web Services), data analytics services (e.g., Google Analytics), marketing and customer management services (e.g., Salesforce, Intercom), Internal workflow and communication services (e.g., Slack, Google Workspace, Monday) payment processing services (e.g., Stripe) and our business, legal and financial advisors. We remain responsible for any Personal Data processing done by a Service Provider on our behalf, except for events outside of our and/or their reasonable control, and except with respect to Service Providers with whom You are contractually engaged, either through a prior separate contractual engagement and/or through acceptance of their privacy policy and terms of use.
• Law Enforcement Entities and Public Authorities: We may cooperate with government and law enforcement officials to enforce and comply with the law. We may therefore disclose any data (including Personal Data) about You to government or law enforcement officials or private parties as we may, in our sole discretion (when acting as a data controller with respect to the Personal Data in question), believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be or to pose a risk of being illegal, unethical, inappropriate or legally actionable. In addition, we may share your Personal Data with government, law enforcement officials, and other public authorities having competent jurisdiction to the extent necessary to meet national security or law enforcement requirements, to the extent that You use our Services as a Customer End- User, any interaction with government, law enforcement officials, and other public authorities may also be subject to our contractual obligations to such Customers.

8. JOB CANDIDATES

Coralogix welcomes and encourages all qualified candidates (“Candidates”) to apply to any open positions posted on our Website, Facebook, LinkedIn, or any other social networking platforms, by sending us contact details and CV (“Candidate Information”). We are committed to keeping Candidate Information private and use it solely for our internal recruitment purposes (including identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).

Please note that Coralogix may retain Candidate Information submitted to it even after the applied position has been filled or closed for a reasonable time period. This is done so we could re-consider Candidates for other positions and opportunities at Coralogix; so, we could use their Candidate Information as reference for future applications submitted by them; and in case the Candidate is hired, for additional employment and business purposes related to their work. For more information about our Candidates’ privacy policy, please visit the following link: https://land.coralogix.com/candidate-privacy-policy/.  If You previously submitted your Candidate Information to Coralogix, and wish to access it, update it, or delete it from our systems, please contact us at [email protected].

9. STORAGE AND INTERNATIONAL DATA TRANSFER

Information regarding the Users may be maintained, processed, and stored by us and our authorized affiliates and Service Providers in the United States, EU, Israel, and India. Where Coralogix processes Personal Data on behalf of a Customer (including, without limitation, Personal Data of Customer End- Users), such Personal Data will be processed in the locations as permitted and required by the Customer (as further described below).

While the data protection laws in the above jurisdictions may be different than the laws of your residence or current location, please know that we, our affiliates, and our Service Providers that store or process your Personal Data on our behalf are each committed to keeping it protected and secured, pursuant to this Privacy Policy and industry standards, regardless of any lesser legal requirements that may apply in our respective jurisdictions. Specifically, each of our third party Service Providers which store or process your Personal Data have either:

• assured us that they provide adequate safeguards to protect your rights to privacy, including, where applicable, by undertaking to comply with the EU Standard Contractual Clauses;
• where applicable, hold and process such Personal Data on our behalf in jurisdictions which have been determined to ensure an adequate level of protection by the EU Commission;
• perform such processing pursuant to your consent and acceptance of their privacy policy as detailed in this Privacy Policy.By providing your Personal Data, You expressly consent to the place of storage and transfer described above, including transfers outside of the jurisdiction in which the information was provided.

10. DATA RETENTION

We retain the Personal Data we collect or receive from you for as long as needed in order to provide the Services and as otherwise necessary to comply with applicable laws and regulations.

If You withdraw your consent to us processing your Personal Data, including by deleting your account, we will delete your Personal Data from our systems (except to the extent such data in whole or in part is required to comply with any applicable rule or regulation and/or to respond to or defend against legal proceedings brought against us or our affiliates), except where we process your information as a Processor on behalf of our Customer (such as your employer is a Customer who makes use of our Services, in which case data retention is subject to such Customer’s instructions).

11. USING COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use certain monitoring and tracking technologies to understand how You use our Services, including ones offered by third-party Service Providers. These technologies are used in order to maintain, provide, and improve our Services on an ongoing basis, and in order to provide a better experience to our Users. For example, these technologies enable us to:

• keep track of and “remember” our Users’ preferences and authenticated sessions;
• secure our Services by detecting abnormal behaviors;
• identify technical issues and improve the overall performance of our Services; and
• create and monitor analytics.

12. DATA SECURITY

We take great care in implementing and maintaining the security of the Services and of your Personal Data. We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. Your Personal Data is stored on secure servers and is not publicly available. We limit access to your Personal Data only to those employees, third-party Service Providers, or other partners on a “need to know” basis, and strictly in order to enable us to perform our agreement with You.

Despite these measures, Coralogix cannot provide absolute information security or eliminate all risks associated with Personal Data, and security breaches may happen. If there are any questions about security, please contact us at [email protected] .

13. YOUR RIGHTS

If applicable to You under your country’s jurisdiction, or in connection with Coralogix’s participation in the EU-U.S., the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework, You may have certain rights in connection with your Personal Data and how we handle it. If for any reason You wish to exercise any rights to which You are entitled, You may do so by contacting Coralogix (or as it relates specifically to the EU-U.S. DPF, UK Extension to the EU-U.S. DPF or Swiss-U.S. DPF; Coralogix Inc.) at [email protected]. When handling these requests, we may ask for additional information to confirm your identity and your request.

The rights which You may be able to exercise may include, but are not limited to, the following:

1. Right of access. You may have a right to know what Personal Data we hold about You and, in some cases, to have the information communicated to You. We reserve the right to ask for reasonable evidence to verify your identity before we provide You with any information.
2. Right to correct Personal Data. We endeavor to keep the information we hold about You accurate and up to date. Should You realize that any of the Personal Data that we hold about You is incorrect, please let us know, and we will use our best efforts to correct it as soon as we can.
3. Data deletion. In some circumstances and under certain laws and regulations, You may have a right to request that some portions of the Personal Data that we hold about You be deleted or otherwise anonymized/de-identified.
4. Data portability. In some circumstances and under certain laws and regulations, You may have the right to request that Personal Data which you have provided to us is provided to You, so you can transfer or port it elsewhere.
5. Invoke Binding Arbitration. In some circumstances and under certain conditions, You may have the right to invoke binding arbitration for complaints regarding Coralogix Inc.’s compliance with EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework where such are not resolved by any of the other mechanisms under the EU-U.S. DPF, UK Extension to the EU-U.S. DPF and Swiss-U.S. For additional information, please see here.

14. CHILDREN PRIVACY

To accept this Privacy Policy and use our Services, Users must be over eighteen (18) years of age. Therefore, we do not knowingly collect Personal Data from individuals under the age of eighteen (18), and we do not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that individuals under the age of eighteen are not using the Services.

If You believe that we might have any information from or about an individual under the age of eighteen (18), please contact us at [email protected]. Should it come to our attention that a person under the age of eighteen (18) is using the Services, we may prohibit and block such User from using the Services and will make all efforts to promptly delete any Personal Data with respect to such User.

If You are submitting any Personal Data pertaining to any minor to the Services, You hereby represent and warrant that You have received all the necessary legal consents or approvals or that You are the parent or legal guardian and have the actual authority and legal right to upload, submit, disclose or otherwise share such Personal Data and/or any other form of sensitive information, on the minor’s behalf.

15. EU-U.S. DATA PRIVACY FRAMEWORK

Coralogix Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Coralogix has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Coralogix has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

The Federal Trade Commission has jurisdiction over Coralogix’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

If we transfer your Personal Data onward to a third party, we will continue to remain liable under the DPF Principles if the information is processed in a manner inconsistent with the DPF Principles.

16. DATA CONTROLLER/PROCESSOR

Under various privacy, data protection, or similar laws, regulations, or additional legal frameworks, such as the GDPR or the CCPA, two separate roles for parties involved in the processing of Personal Data typically apply:

• the “data controller” (or under the CCPA, a “Business”), who determines the purposes and means of processing; and
• the “data processor” (or under the CCPA, a “Service Provider” or “Contractor”), who processes such data on behalf of the data controller (or business). Below we provide additional information into how these roles apply to our Services, where such laws and regulations apply.Coralogix is the “data controller” of its Individual End-Users, Visitors, and Candidates’ Personal Data, as detailed above. Accordingly, we assume the responsibilities of a data controller (solely to the extent applicable under law), as set forth in this Privacy Policy.Coralogix is the “data processor” of personal data contained in Customer End-Users’ Personal Data, as submitted or otherwise provided to us by our Customers and/or Customer End-Users. We process such data on behalf of our Customer (who, in turn, is the “data controller” of such data) and in accordance with its reasonable instructions and our commercial agreements with such Customer.Our Customers are solely responsible for determining whether and how they wish to use our Services and for ensuring that all individuals using the Services on the Customer’s behalf or at their request, as well as all individuals whose personal data may be included in any Personal data processed through the Services, have been provided with adequate notice and given informed consent to the processing of their personal data, where such consent is necessary or advised, and that all legal requirements applicable to the collection, use or other processing of data through our Services are fully met by the Customer. Our Customers are also responsible for handling data subject rights requests under applicable law by their Customer End-Users and other individuals whose data they process through the Services (and accordingly, if You are a Customer End-User or other individual whose Personal Data was provided to us in connection with Customer’s use of the Services, Coralogix does not provide to You the rights set forth in Section 10 above).

If You would like to make any requests or queries regarding personal data we process as a data processor on our Customer’s behalf, including accessing, correcting, or deleting your data, please contact the Customer and/or an applicable Customer End-User directly.

17. GENERAL INFORMATION

a.    CHANGES TO THE PRIVACY POLICY

This Privacy Policy is subject to changes from time to time, at our sole discretion. The most current version will always be posted on our Services (as reflected in the “Last Revised” heading). You are advised to check for updates regularly.

We will provide notice of substantial changes to this Privacy Policy on the homepage of the Website and/or we will send You an e-mail regarding such changes to the e-mail address that You may have provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on our Services or sent by e-mail. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

b.    CONTACT US

If You wish to exercise your rights or receive more information regarding our privacy protection practices, please contact us using the details provided below:

[email protected]
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Coralogix Inc. commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.