Snowbit is a cybersecurity technology innovator with a vision to empower organizations across the globe to quickly, efficiently, and cost-effectively ready themselves to address omnipresent cyber risk. Built off years of Israeli cybersecurity experience, Snowbit is looking to offer the broadest managed detection and response offering available today.

Snowbit is part of the Coralogix group, with Coralogix rebuilding the path to observability by offloading the burden of indexing and providing deep insights, at an infinite scale, for less than half the cost.

We are looking for experienced and highly motivated Cloud Security Team Leader to join our journey and be a part of the India Security Resource Centre (SRC) Team. The India SRC will comprise a team of Security Analysts who operate in a 24x7x365 environment and work with customers across the globe to enhance their security footprint and detect, prevent and mitigate incidents. 

Joining this team provides a unique opportunity to lead a global security resource center and benefit from the best of Israeli cybersecurity talent and influence the direction of a world-class offering in the cybersecurity domain as well as working closely with Coralogix leadership.

Responsibilities:

• Effectively manage multiple high-priority tasks, including critical incidents and escalations.
• Lead and mentor a team of skilled security analysts, fostering professional growth and collaboration.
• Oversee daily operations, including customer onboarding, sync calls, hiring, training, escalations, performance reviews, and one-on-one meetings.
• Develop a deep understanding of the Snowbit security offering, as well as customer cloud environments and security deployments.
• Supervise the triage and analysis of security assessments, ensuring timely investigation and resolution of security incidents. Engage with customers on alerts, remediation strategies, and incident response using playbook-driven solutions. Escalate complex cases to the Security Research Group when necessary.
• Serve as the primary escalation point for customer incidents, ensuring swift resolution of tickets and maintaining a high standard of service.
• Collaborate closely with cross-functional teams, including Customer Success Management (CSM), Security Research, Incident Response, and Product, to enhance security operations and refine the Snowbit offering.
• Share insights, best practices, and knowledge within the team, ensuring internal documentation and databases are consistently updated.
• Cultivate a positive and dynamic team environment by leading by example, encouraging professional development, and promoting a culture of continuous improvement.