MaestroQA optimizes AWS observability & security with Coralogix & Snowbit

MaestroQA’s expansion into new industries required a robust and scalable platform that maintained their high performance requirements and met the compliance requirements of regulated industries. As they moved more and more into the analytics side, the amount of data they were ingesting increased significantly. They asked themselves, what solution will set us up for the long term as our data footprint expands and our company continues to grow? 

As an AWS customer with a growing cloud footprint, they initially relied on a combination of tools like Datadog, AWS CloudTrail, and Lacework to meet their logging, monitoring, and security needs. However, as their data volumes grew and their infrastructure became more complex, managing these disparate tools created visibility gaps and became cost-prohibitive and challenging.

MaestroQA needed a unified solution that would not only scale with them but also meet the stringent compliance requirements of their growing customer base. They sought a platform that would allow them to consolidate their observability and security tools, reduce costs, and adapt to their evolving needs as they expanded.

MaestroQA initially chose Coralogix to address their rapidly growing observability data, the associated costs and the context switching overhead that multiple tools had created for their engineers. Coralogix provided them with a centralized platform with in-steam analysis of their data directly reducing their reliance on expensive indexing and hot storage. This gave them the flexibility and scalability they needed to manage their increasing data ingestion.

As MaestroQA continued to grow, security and compliance began to consume more time and effort from their team. Coralogix’s Snowbit MDR (Managed Detection and Response) service offering, was a natural progression for them, helping offload the day-to-day handling of threat detection as well as longer-term projects such as ensuring  PCI Compliance.  

Throughout all stages, Coralogix and Snowbit expert support teams played a crucial role in the successful unification of their observability and security tools. 

“The Coralogix level of hands on technical support has been the best that I’ve experienced from any other vendor that I’ve worked with” – Harrison Hunter CTO & Co-founder 

The unmatched level of service from all Coralogix teams empowered Maestro to take on their observability and security challenges, including assisting with setting up monitoring, dashboards, and workflows tailored to MaestroQA’s specific needs, while meeting PCI compliance requirements. 

MaestroQA now uses Coralogix to monitor various types of logs, including application logs, infrastructure logs, WAF logs and more. The platform’s proactive monitoring capabilities have enabled them to maintain system health, deliver high-quality experiences, and meet SLAs. Additionally, the Snowbit MDR team delivers triaging, timely elevation of alerts, and follow-up remediation recommendations that have been instrumental in improving their response and remediation times.

MaestroQA’s adoption of Coralogix and Snowbit has brought a multitude of benefits that positively impacted their operations, security and overall efficiency:

Instant observability and security with AWS integrations and Quick Start Extensions
MaestroQA greatly benefited from Coralogix’s robust security extensions. These extensions, particularly for AWS services like WAF, offer out-of-the-box alerts and dashboards that have simplified their AWS security monitoring. The seamless integration with AWS resources allowed Maestro to hit the ground running, ensuring real-time security monitoring and enhanced security posture. 

White-glove technical support
The Coralogix support team’s exceptional technical expertise and consistent availability ensured a seamless initial setup for Maestro, influencing their choice to select Snowbit for their security needs. A 15-second average response time and round-the-clock support at no additional cost, was pivotal for meeting their PCI compliance requirements. As Maestro expanded into the Fintech industry, adhering to the Payment Card Industry Data Security Standard (PCI DSS) to protect credit card information became essential. Snowbit facilitated this by creating the necessary alerts, dashboards, and reports for auditor approval.

Improved security posture
Coralogix’s Snowbit MDR offering provided MaestroQA with SIEM for security monitoring and alerting, complemented by the expertise and service of the Snowbit MDR. The Snowbit team ensured that all of Maestro’s specific security requirements were met with custom alerts, dashboards, and the implementation of 29 of the 300+ Coralogix built-in integrations and extensions. 

Proactive monitoring
Coralogix’s monitoring capabilities have allowed MaestroQA to maintain high system performance and quickly address any issues that arise. The platform moved them from reactive to  proactive,preventing issues before they occur with sophisticated alerting and monitoring that enables the earliest possible insights into any signs of a problem. 

Cost optimization
Migrating to Coralogix enabled MaestroQA to consolidate multiple tools into a single platform, significantly reducing their operational costs. Coralogix’s TCO Optimizer allows them to manage their data ingestion more efficiently, prioritizing data and defining the appropriate level of analysis for different streams, thereby avoiding the costly overages they experienced with their previous tools.

MaestroQA’s partnership with Coralogix and their MDR offering, Snowbit has substantially reduced their operational expenses, unified their data management strategy, and improved transparency across their extensive infrastructure. Coralogix empowered MaestroQA to handle their data more adeptly and provided a cohesive platform to facilitate collaboration between their DevOps and Security teams on observability and security measures. As MaestroQA continues to deepen its engagement with Coralogix and Snowbit, they are positioned to scale effectively, lower costs, and uphold a solid framework for observability and security that supports their broadening impact in the software development industry.