One problem, one Case
Group related alerts into a single Case using labels, services, and time windows so teams work the issue, not the noise.
Cases
Alerts tell you something happened. Cases help you understand what’s happening. Group related alerts, investigate with context, and coordinate response in one place.
Fewer interruptions
Turn alert noise into clarity
Policy-based Case creation
Control which alerts create Cases using filtering rules based on priority, entity labels, and alert definitions.
Noise suppression built in
Delay notifications, suppress flapping alerts, and apply post-resolution cooldowns to avoid unnecessary interruptions.
Cases
A single workspace for incident response
Your Case command center
Everything open, and how response is going
See all active and resolved Cases in one place. Track status, priority, owner, and duration to know exactly what needs attention. Mean time to acknowledge, to resolve and between incidents sit above the list, so the trend is as visible as the queue.
Immediate alert context
Correlate Case with root cause
Open a Case to see why it was created. The thresholds it crossed, the telemetry it fired on and the timeframe it covers are all correlated to the Case, so the evidence is already in front of you.
Olly on the case
An investigation that opens with an answer
Olly reads the Case and writes up what it found: an investigation summary, a root cause with a confidence on it, and remediation steps to act on. It is generated, says so, and asks to be reviewed before anyone acts on it.
From Case to cause
Investigate without rebuilding the question
Signals for investigation
View correlated logs, metrics, and traces sampled around every alert timeframe to understand what triggered the Case.
One-click drill down
Jump directly from a Case into log or trace exploration with filters pre-applied to accelerate root cause analysis.
Related cases
See what else is open against the same entity labels, so a Case that is one symptom of a larger failure is recognised as one.
AI ready at scale
Observability that was built for AI,
Observability that was built for AI,
not repackaged for it
Run your agents and teams on the right foundation, so they don't approximate, they know
14 days, all features, no credit card required.
Alert detection time<1ms
Platform uptime99.9%
Data ingestion capacity10x