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Authorized Sub Processors

1. Third party sub-processors

Sub-processor

Address Location of Processing of Personal Data Description of processing Duration of Processing

Service

Amazon Web Services Corporation located in USA Hosted by AWS either in Ireland, Sweden, USA, India, Singapore, or Indonesia (customer’s choice) Cloud hosting for data sent by customers As per retention period requested and agreed upon with each customer Coralogix
Alphabet Inc (holding company of Google LLC) Corporation located in USA Google Data Centers

Google Workspace- general data of employees and customers

Google Analytics- data sent only reflects user behavior and does not include personally identifiable data

As per Coralogix business requirements Coralogix
Alphabet Inc (holding company of Google LLC) Corporation located in USA If customers choose to have their data hosted by GCP it will be hosted in the USA (US-Central-1) Iowa region. GCP Services (Cloud hosting for data sent by customers) As per retention period requested and agreed upon with each customer. Coralogix
Salesforce Corporation located in USA Hosted by AWS in USA CRM and Contracts For lifetime of contracts and thereafter as per audit and regulatory requirements, and as per Coralogix business requirements Coralogix
Slack Technologies Inc. Corporation located in USA Hosted by AWS in USA Messaging service for employees and customers As per Coralogix business requirements Coralogix
Snowflake Corporation located in USA Hosted by AWS in EU (Ireland) BI backend datastore As per Coralogix business requirements Coralogix
Atlassian Pty Ltd (Jira) Corporation located in USA Hosted by AWS in EU Internal support collaboration As per Coralogix business requirements Coralogix
Monday.com Corporation located in Israel Hosted by AWS in USA (Northern Virginia) Workflow/projects management, CRM As per Coralogix business requirements Coralogix
Stripe Corporation located in USA Hosted by AWS in USA Card processor Until erasure of customer after which customer data will be anonymized and only transactional data will be kept for tax purposes Coralogix
Intercom Corporation located in USA Hosted by AWS in USA Chat support As per Coralogix business requirement Coralogix
OpenAI Inc Corporation located in USA Hosted by Microsoft Azure in USA (Turned off by default)

Processing user prompts to translate natural language queries to machine-readable format

Interpret logs with AI-powered insights

Retention for up to 30 days on Microsoft Azure to verify no abuse. Coralogix (Cora AI)
Microsoft (Azure OpenAI) Corporation located in USA Hosted by Microsoft Azure in USA, EU or Asia-Pacific AI Center- observability performance, security, and safety of your AI applications Retention for up to 30 days on Microsoft Azure services to verify no abuse. Coralogix AI center
Zendesk Corporation located in USA Data center located in Europe (Ireland). Ticketing platform and Chat support As per Coralogix business requirement Snowbit
Superhuman Corporation located in USA Hosted by GCP in USA Email inbox productivity Deleted within 7 days of sending emails. Coralogix

2. Affiliates

Name Location
Aporia Technologies Ltd. Israel
Coralogix Inc. USA
Aporia Technologies Inc. USA
Coralogix India Technology Services Pvt. Ltd. India
Coralogix Germany GmbH Germany
Coralogix UK Limited UK

 

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