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Data is Never at Rest,
and Neither Are We

We’re constantly on the lookout for people who are hungry, humble, and smart. In that order. If that sounds like you, join us on our journey to make raw log data obsolete.

2,000+
Companies Use Coralogix
10K+
DevOps and Engineering Users
500K+
Applications Monitored
3M+
Events Processed Per Second
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Join the Team!

Our stateful streaming analytics approach enables teams to monitor, visualize, and alert on observability data in real-time with no reliance on storage or indexing.

We’re looking for new team members to join us in our mission to build our next-gen data-less data platform.

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Our Benefits

Global Presence

We have a global presence with our HQ in the center of Tel Aviv and offices in the USA, India and the UK.

Competitive Salary

We pride ourselves on rewarding great work with great compensation.

Generous Share Package

We want you to have skin in the game and share in our future success.

Commuter Benefits

We offer monthly credits for ride-sharing, parking, and public transportation to make getting to the office a breeze.

Team Events

Regular happy hours, annual company trips, and employee parties – these are just a few ways we like to keep things friendly.

Continuous Learning

We encourage everyone to continue learning new things – developing both personally and professionally.

Customer DevOps Engineer

Tel-Aviv, Israel · Full-time · Senior

About The Position

Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing.

By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.

We are looking for an Customer DeOps Engineer to join our highly experienced global team in the Customer Success department.

The Customer DeOps Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.

This role is tasked with helping Coralogix customers with integrating 3rd party services, solution architecture, and ensuring successful adoption of the Coralogix Platform.


Responsibilities

Integrations:

  • Take full ownership of the integrations cycle during the entire sales process, focusing on POC stage
  • Manage a global team of integrations engineers
  • Suggest and execute the best way of integrating customer's/prospect's architecture into Coralogix
  • Troubleshoot problems with Coralogix's supported integrations for prospects and customers
  • Maintain and evolve customer hosted customizations
  • Contribute to Coralogix knowledge base by creating:
  • Internal and external documentations
  • External video tutorials
  • Webinars, blogs
  • Predefined answers to common integrations issues
  • Contribution to Coralogix engineering blog
  • Create integrations scheduling workflow to support fast response needs
  • Properly escalate unresolved issues to appropriate engineering teams

Solutions:

  • Act as technical escalation point of contact for complicated problems being raised by existing customers
  • Design solutions and customizations to cover temporary gaps in the product, execute them and train the CS department accordingly
  • Maintain and support the solution as an long-lasting commitment to the customer
  • Document the above solutions & customizations and work with Marketing to publish and advocate

Requirements

  • 5+ years of proven experience in devops
  • BA/BSc degree in Computer Science or equivalent experience
  • Excellent customer-facing skills
  • Excellent communication skills in English
  • Motivation to learn new skills and technologies
  • Great interpersonal and communication skills
  • High availability for fast response to customers
  • Must knowledge in:

AWS (EC2, ECS, EKS, VPC, Lambda, S3, CloudWatch, CloudTrail, SAM)

GCP (Storage, Function, StackDriver)

Azure (Function, Storage Account, Event Hub)

Programming languages and scripting (Java Script/Python/Ruby/Bash)

Networking (TCP, UDP, REST API, SSL/TLS)

Containers (Docker, Kubernetes)

Logging (Elasticsearch, Filebeat, Fluent-Bit, FluentD)

Monitoring (Prometheus, Grafana, Metricbeat)

  • Advantage knowledge in:

CI/CD (Travis CI, GitHub Actions)

Regex

Lucne and/or KQL

  • Experience in SAAS B2B software companies - an advantage

Apply for this position

Meet our team

Ilya Davidovich
R&D Team Lead

“Our team is working on Coralogix’s logging solution – we’re responsible for everything from log ingestion to storage to query capabilities. I love working on a product that helps so many developers and DevOps engineers find and solve their problems faster.”

Ilya Davidovich
R&D Team Lead

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Marika Mats
Customer Success Manager

“The thing that I enjoy the most in my work is the impact I have on our customers’ usage. I just love to improve their user experience and help them with their daily work. I also really love my work environment and the culture in our workspace, time flies when you do meaningful and fun work.”

Marika Mats
Customer Success Manager