FAQs Coralogix AI Tools
Updated: April 2, 2025
Coralogix offers two powerful AI solutions in accordance with its Terms and Conditions and AI Tools Acceptable Use Policy:
Cora AI
Cora AI is an optional suite of features which are built-in directly on top of the Coralogix UI. It helps you create queries, interpret logs and receive answers from documentation. It can be toggled on and off (individually per tool or together as a full suite) at any time in the settings. It includes 3 features:
- AI DataPrime Query Assistance Create searches using plain English (no complex queries needed).
- Explain Logs Understand logs easily. It will break down log data into simple, clear terms to help you quickly find and fix issues.
- Knowledge Assistant Get instant, smart answers from your internal documentation, knowledge base and past incidents.
AI Center
A Service for monitoring your AI systems’ performance, security, compliance, and cost. Located as a tab in the top bar of the Coralogix UI. Integrate your desired AI projects into the Coralogix platform and send spans in the same way you send other traces to Coralogix. The AI Center includes:
- AI Evaluation Engine Checks every prompt and response for accuracy, security, and compliance—automatically. You can customize it for your needs. Uses Azure OpenAI for processing.
- AI-SPM (Security Posture Management) Monitors real-time AI security issues like prompt injections, data leaks, and personal data exposure using simple dashboards.
- User Journey & Cost Tracking Keeps an eye on user activity and token use to spot issues and control costs.
- Performance Metrics Flags slow, inaccurate, or risky AI behavior so teams can fix problems fast and maintain a smooth user experience.
FAQs
| # | Question | Cora AI | AI Center |
| Activation & Admin Rights | |||
| 1 | Is it on by default | No | No |
| 2 | Who can turn it on/off? | Only admins. In the settings. | Only admins. It requires specific configuration to be set up properly by the User admin. Additionally, access controls are implemented through RBAC, ensuring that only admin users or specific authorized users can access its features and functionalities. |
| 3 | Once activated, can individual users enable / disable it? | Only by admin users. | Only by admin users. |
| 4 | Can the AI tool be activated or deactivated later? | Yes, by admins. | Yes, by admins. |
| Data Privacy | |||
| 5 | Is any data sent to third parties? | Yes. Some tools use external AI services: OpenAI (used by AI Query Assistant & Explain Logs) Kapa AI (used by Knowledge Assistant) | Yes, only for the Evaluations feature (Azure OpenAI) |
| 6 | Is my data used for training these models? | No, data is not used to train LLMs | No, data is not used to train LLMs |
| 7 | What data is sent? | It depends on the type of tool, for exampleExplain Logs: Sends selected logs + metadataKnowledge Assistant: Sends only your question | User-AI spans for evaluations |
| 8 | Where is the data processed? | OpenAI: Runs on Microsoft Azure (US)Kapa AI: Sends prompts to OpenAI & Anthropic (US) | Microsoft Azure data centers (US), using GPT-4o mini |
| 9 | Is data stored externally? | Yes, up to 30 days, only to prevent abuse. | Yes, up to 30 days, only to prevent abuse. |
| Compliance | |||
| 10 | Is it GDPR compliant? | Yes | Yes |
| 11 | Can it be used with PHI (Protected Health Information)? | No, it is not HIPAA compliant | No, it is not HIPAA compliant |