Learn more about Streama© – the foundational technology behind our stateful streaming data platform. Learn More

Data is Never at Rest, and Neither Are We

We’re constantly on the lookout for people who are hungry, humble, and smart. In that order. If that sounds like you, join us on our journey to make raw log data obsolete.

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Built for tomorrow’s data scale

Companies use Coralogix
DevOps and Engineering Users
Applications Monitored
Events Processed Per Second

Join the Team!

Our stateful streaming analytics approach enables teams to monitor, visualize, and alert on observability data in real-time with no reliance on storage or indexing.

We’re looking for new team members to join us in our mission to build our next-gen data-less data platform.

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Global Presence

We have a global presence with our HQ in the center of Tel Aviv and offices in the USA, India and the UK.

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Competitive Salary

We pride ourselves on rewarding great work with great compensation.

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Generous Share Package

We want you to have skin in the game and share in our future success.

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Commuter Benefits

We offer monthly credits to use toward ride-sharing, parking, and public transportation to make getting from home to the office (and back again) a breeze.

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Team Events

Regular happy hours, annual company trips, and employee parties – these are just a few ways we like to keep things friendly.

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Continuous Learning

We encourage everyone in the company to never stop learning new things and developing both personally and professionally.

Head of Support

Tel-Aviv · Full-time · Management

About The Position

About The Position

Coralogix is a machine learning-powered log analytics platform.

We are looking for a Head of Support to join our highly experienced global team.

The Customer Success Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.

This role is tasked with managing the global team of Customer Success Engineers, helping Coralogix customers with deep technical challenges, solution architecture and ensure successful onboarding and adoption of the Coralogix platform.



  • Mange a global team of highly experienced Customer Success Engineers
  • Create and lead procedures within the company involving business and tech units
  • Serve as our customers’ single point of contact for any tech-related matters
  • End to End ownership of customer support case from opening until closure ensuring customer satisfaction
  • Establish relationships and engage with technical counterparts to drive product adoption and expansion
  • Train and coach customers to a successful onboarding process and ongoing usage
  • Advocate internally for customer needs – be the technical voice of the customer within Coralogix
  • Contribute to our knowledge base by creating documentation, video tutorials and predefined answers to common issues
  • Prioritize and manage several open issues at one time
  • Properly escalate unresolved issues to appropriate internal teams 


  • High availability for fast response to customers! Super real-time position!
  • 3+ years of proven experience in customer focus position as a Customer Success Engineer / Support Engineer / Technical Account Manager / Delivery Engineer
  • 3+ years of proven experience in management positions
  • BA/BSc degree in Computer Science or equivalent experience
  • Excellent customer-facing skills
  • Excellent communication skills in English
  • Excellent leading and managing capabilities
  • Motivation to learn new skills and technologies
  • Great interpersonal and communication skills
  • Background in AWS, Docker, Kubernetes, Networking - an advantage
  • Scripting skills in one of the following: Python, Perl, Ruby - an advantage
  • Experience in SAAS B2B software companies - an advantage

Apply for this position