Quick Start Observability for Amazon SES
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Coralogix Extension For Amazon SES Includes:
Dashboards - 1
Gain instantaneous visualization of all your Amazon SES data.
Alerts - 8
Stay on top of Amazon SES key performance metrics. Keep everyone in the know with integration with Slack, PagerDuty and more.
High Bounce Rate Alert
This alert monitors the bounce rate of your emails sent through Amazon SES. A high bounce rate can negatively impact your sender reputation and email deliverability. The alert is triggered when the bounce rate exceeds 5% within a 10-minute period. Monitoring this metric helps maintain a healthy sender reputation and ensures effective email communication. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable bounce rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, review your email lists for validity and remove invalid addresses to reduce the bounce rate.
High Complaint Rate Alert
This alert monitors the complaint rate of your emails sent through Amazon SES. A high complaint rate indicates that recipients are marking your emails as spam, which can harm your sender reputation. The alert is triggered when the complaint rate exceeds 0.1% within a 10-minute period. Monitoring this metric helps ensure that your emails are well-received and comply with recipient expectations. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable complaint rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, evaluate your email content and recipient engagement strategies to reduce complaints.
High Email Rejection Rate Alert
This alert monitors the rejection rate of your emails sent through Amazon SES. Email rejections occur when the SES service itself rejects emails before sending, often due to exceeding account limits or policy restrictions. The alert is triggered when the rejection rate exceeds 2% within a 10-minute period. Monitoring this metric helps ensure that your email sending practices align with SES policies and account limits. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable rejection rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, review your SES account settings for policies, limits, or potential misconfigurations. Resolve issues that may be causing rejections.
High Volume of Rejected Emails Alert
This alert monitors the total number of rejected emails within a specific time frame. A high number of rejections indicates that a significant portion of your emails are not being sent due to SES service limits or policy violations. The alert is triggered when the total number of rejected emails exceeds 50 within a 10-minute period. Monitoring this metric helps identify large-scale issues with email rejection and ensures proper compliance with SES service guidelines. Customization Guidance: - Threshold: Adjust the threshold based on your sending volume and expected rejection patterns. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, investigate SES account settings, review your email content, and ensure compliance with recipient domains’ requirements to reduce rejections.
High Rendering Failure Rate Alert
This alert monitors the rate of rendering failures for emails sent through Amazon SES. Rendering failures occur when SES cannot generate the final email due to template or content issues, such as missing data or syntax errors. The alert is triggered when the rendering failure rate exceeds 1% within a 10-minute period. Monitoring this metric helps identify and resolve issues with email templates or dynamic content. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable rendering failure rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, review and debug your email templates and ensure that all required dynamic fields are correctly populated.
High Volume of Rendering Failures Alert
This alert monitors the total number of rendering failures within a specific time frame. A high number of rendering failures can indicate widespread issues with email templates or dynamic content generation. The alert is triggered when the total number of rendering failures exceeds 20 within a 10-minute period. Monitoring this metric helps ensure that email templates and dynamic content configurations are error-free and ready for sending. Customization Guidance: - Threshold: Adjust the threshold based on your sending volume and expected rendering patterns. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, investigate the root cause of rendering failures, such as invalid placeholders or missing data, and correct the affected templates.
High Reputation Bounce Rate Alert
This alert monitors the reputation bounce rate for emails sent through Amazon SES. The reputation bounce rate reflects the percentage of hard bounces and permanent errors that affect your sender reputation. The alert is triggered when the reputation bounce rate exceeds 0.5% within a 10-minute period. Monitoring this metric helps protect your sender reputation and maintain high email deliverability. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable reputation bounce rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, clean your email lists by removing invalid addresses and ensure compliance with recipient domains’ requirements.
High Reputation Complaint Rate Alert
This alert monitors the reputation complaint rate for emails sent through Amazon SES. The reputation complaint rate measures the percentage of recipients who mark your emails as spam, impacting your sender reputation. The alert is triggered when the reputation complaint rate exceeds 0.1% within a 10-minute period. Monitoring this metric helps protect your sender reputation and avoid compliance issues with SES. Customization Guidance: - Threshold: Adjust the threshold based on your acceptable reputation complaint rate. - Monitoring Period: Modify the monitoring period to align with your email sending patterns. - Notification Frequency: Set notification frequency to balance responsiveness with alert fatigue. Action: If this alert is triggered, review your email content for relevance, ensure recipient engagement, and consider implementing a double opt-in mechanism to reduce complaints.
Integration
Learn more about Coralogix's out-of-the-box integration with Amazon SES in our documentation.