Mobile session replay – now live in Coralogix

Coralogix Real User Monitoring (RUM) already gives teams a complete view of how users experience their websites. Now, that same visibility comes to mobile. With Session Replay for iOS and Android, you can watch real sessions unfold and understand exactly what users saw and did, without relying on vague support tickets or incomplete crash logs.

Session replay captures exactly how users interact with your mobile app: taps, swipes, scrolls, and screen transitions. It creates a visual playback of each session so teams can investigate issues with real, contextual insight. It’s like looking over your users shoulder, without invading their privacy.

In mobile, this isn’t optional. It’s critical.

Why mobile visibility matters now more than ever

Mobile users don’t wait. 46% of users uninstall apps due to poor performance, and with 90% of mobile time spent in apps, every second of experience matters. One crash or broken flow and they’re not just gone, they’ve left a bad review and found your competitor.

That’s why mobile session replay is essential. It’s not just about knowing something went wrong. It’s about seeing exactly what the user did, what they tapped, where they swiped, how your UI responded, and where it didn’t. With visual evidence of real user behavior, you can finally connect user frustration to the specific UI elements or flows that caused it.

Metrics tell you what. Replay shows you why.

Monitoring tools can show you crash rates, error counts, or drop-offs in conversion. But they don’t explain why they happened. If you’re building a mobile app, you want to understand how users are actually interacting with your UI. Metrics give you numbers, but not behavior. You’re left guessing: Did the user tap the button? Was something unresponsive? Was a crucial element hidden or broken?

There’s no substitute for seeing it with your own eyes. With session replay, you can watch the real interaction. Was it an unresponsive button? An endless spinner? A misaligned element blocking the screen? You get full visibility into the user’s experience, eliminating guesswork and shortening the path from symptom to solution.

Session replay for mobile can be applied across a number of use cases.

Use Case 1: Debugging issues across fragmented mobile environments

Mobile apps run across thousands of combinations of devices, OS versions, screen sizes, and network conditions. Many bugs only surface under specific, hard-to-reproduce circumstances, like slow 3G on an older Android version or screen rotation on a small display.

With session replay, you don’t have to guess. You capture exactly what happened, directly from real user sessions. Developers can watch the actual playback and understand the conditions under which the issue occurred. This eliminates guesswork and dramatically speeds up triage and resolution for edge cases that would otherwise be invisible.

Use Case 2: Improving team collaboration and support workflows

Session replay isn’t just for engineers. It improves collaboration across the entire organization.

• Support teams can stop writing vague bug reports and just share a session recording.
  
• Product managers can watch exactly where users get stuck or drop off in a flow.
  
• Developers can quickly trace the root cause of an issue by watching what led up to it, instead of digging through raw logs or crash traces.
  

Everyone can see exactly what happened, in the same way the user experienced it. Designers can spot broken UI elements, developers can fix the underlying code, and product teams can understand where users are dropping off. All without needing to interpret vague reports or sift through logs.

Use Case 3: Full-context capture with privacy-first design

Coralogix session replay for mobile is available for both iOS and Android, and is built for full visibility with performance and privacy in mind.

Sessions are captured with smart triggers like taps, screen transitions, and crashes. Screenshots are taken at regular intervals, and everything is configurable, from resolution and sampling rate to how frequently images are captured.

Out of the box, all images and faces are masked. Teams can also redact custom UI elements or sensitive text using simple configuration rules. This gives your team the ability to investigate issues with full user context, while keeping data protection at the forefront.

Mobile RUM, unlocked

If you’re already using Coralogix RUM, the addition of mobile session replay gives you the missing piece. Now, you don’t just know that something is broken, you can see exactly what your user saw, when it happened, and what went wrong.

That context is the difference between slow investigation and fast resolution. And in mobile, it’s the difference between a frustrated user and a loyal one.

Mobile session replay for mobile is now live. See for yourself what your users are seeing. Coralogix RUM user session replay.