Authorized Sub Processors
July 17, 2025
1. Third party sub-processors
| Sub-processor | Address | Location of Processing of Personal Data | Description of processing | Duration of Processing | Service |
| Amazon Web Services | Corporation located in USA | Hosted by AWS either in Ireland, Sweden, USA, India, Singapore, or Indonesia (customer’s choice) | Cloud hosting for data sent by customers | As per retention period requested and agreed upon with each customer | Coralogix |
| Alphabet Inc (holding company of Google LLC) | Corporation located in USA | Google Data Center | Google Workspace- general data of employees and customers Google Analytics- Data sent only reflects user behavior and does not include personally identifiable data | As per Coralogix business requirements | Coralogix |
| If customers choose to have their data hosted by GCP it will be hosted in the USA (US-Central-1) Iowa region. | GCP Services (Cloud hosting for data sent by customers) | As per retention period requested and agreed upon with each customer. | Coralogix | ||
| Salesforce | Corporation located in USA | Hosted by AWS in USA | CRM and Contracts | For lifetime of contracts and thereafter as per audit and regulatory requirements, and as per Coralogix business requirements | Coralogix |
| Slack Technologies Inc. | Corporation located in USA | Hosted by AWS in USA | Messaging service for employees and customers | As per Coralogix business requirements | Coralogix |
| Snowflake | Corporation located in USA | Hosted by AWS in EU (Ireland) | BI backend datastore | As per Coralogix business requirements | Coralogix |
| Atlassian Pty Ltd (Jira) | Corporation located in USA | Hosted by AWS in EU | Internal support collaboration | As per Coralogix business requirements | Coralogix |
| Monday.com | Corporation located in Israel | Hosted by AWS in USA (Northern Virginia) | Workflow/projects management, CRM | As per Coralogix business requirements | Coralogix |
| Stripe | Corporation located in USA | Hosted by AWS in USA | Card processor | Until erasure of customer after which customer data will be anonymized and only transactional data will be kept for tax purposes | Coralogix |
| Intercom | Corporation located in USA | Hosted by AWS in USA | Chat support | As per Coralogix business requirement | Coralogix |
| OpenAI Inc | Corporation located in USA | Hosted by Microsoft Azure in USA | (Turned off by default) Processing user prompts and metadata to translate natural language queries to machine-readable format Interpret logs with AI-powered insights | Retention for up to 30 days on Microsoft Azure to verify no abuse. | Coralogix (Cora AI) |
| Microsoft (Azure OpenAI) | Corporation located in USA | Hosted by Microsoft Azure in USA, EU, or Asia-Pacific | (Turned off by default) AI Center- observability performance, security, and safety of your AI applications | No Retention | Coralogix (AI center) |
| Microsoft (Azure OpenAI) | Corporation located in USA | Hosted by Microsoft Azure (matching the user region). I.e. if the customer selected AWS hosting region is in EU then the Processing on Azure datacenters will accordingly be in the EU. | (Turned off by default) Processing of all telemetry data which is queried. This is including your logs, metrics and traces relevant to your query or investigation. | No Retention | Coralogix (Olly) |
| Zendesk | Corporation located in USA | Data center located in Europe (Ireland). | Ticketing platform and Chat support | As per Coralogix business requirement | Snowbit |
| Superhuman | Corporation located in USA | Hosted by GCP in USA | Email inbox productivity | Deleted within 7 days of sending emails. | Coralogix |
2. Affiliates
| Name | Location |
| Aporia Technologies Ltd. | Israel |
| Coralogix Inc. | USA |
| Aporia Technologies Inc. | USA |
| Coralogix India Technology Services Pvt. Ltd. | India |
| Coralogix Germany GmbH | Germany |
| Coralogix UK Limited | UK |
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