How MoovingON leverages Coralogix to ensure reliability for customers

What was the use case for MoovingON to implement Coralogix?

MoovingON offers their customers uptime management to optimize solutions for monitoring, CI/CD, automation, and more according to their unique needs. When a digital healthcare customer transitioned from MoovingON’s NOC service to DevOps & SRE Services, the team identified the potential value of implementing Coralogix as a solution for the customer.

MoovingON aimed to help the customer’s Security, Backend, and DevOps/SRE teams to enhance their log monitoring and alerting solution. A key goal for the solution was to provide visibility into logs, implement alerting for queries and metrics generated from the logs, and optimize monitoring costs.

What were the customer’s biggest challenges with their previous solution?

The customer was using DataDog for their log monitoring and alerting solution, but the team was struggling with rising costs. They needed a solution that would allow them to continuously improve their log management and alerting while simultaneously optimizing service costs.

Another motivation for migrating was the lack of flexibility and support for customizing the solution to suit the organization’s specific log monitoring needs.

MoovingON implements iterative and practical strategies to create an enhanced workflow for their customers with their third-party tooling. The MoovingON team worked together with Coralogix’s professional services team to address the customer’s needs in cost optimization, logging management enhancement, and improved alerting mechanism.

MoovingON provided a streamlined implementation of the Coralogix solution for the customer, including:

• Logs configuration
• Parsing rules configuration
• Metrics creation and alignments
• Alerts configuration
• Alerts mediation in third-party platforms

In less than a month, the team was finished with end-to-end implementation and the customer was already seeing added value from the solution. In the following months, MoovingON maintained a constant dialogue with the Coralogix team to identify potential advancements in the implementation.

MoovingON team’s expertise in monitoring platforms has streamlined the migration process for the customer according to the best practices of log monitoring and alerting. The customer’s central requirements were to keep and enhance the existing query rule-based alerting and to improve their systems’ logging management, service cost, and support as a whole.

The MoovingON team has helped the customer to implement the migration with no downtime, or disruption in the customer’s production environment. Using Coralogix, they get the flexibility and support they need to monitor their logs and are able to save more than 50% compared to their previous solution.

Combining MoovingON’s extensive experience and know-how in performing migrations between monitoring platforms with Coralogix’s Customer Success team resulted in a seamless transition and increased satisfaction for the customer with no downtime.