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What Is a SOC as a Service (SOCaaS)? 

  • 8 min read

SOC as a service (SOCaaS) is an outsourced security operations center handling an organization’s cybersecurity needs. SOCaaS providers offer round-the-clock monitoring, threat detection, and incident response services using a specialized team. 

By utilizing the latest technology and trained professionals, SOCaaS delivers security without the need for extensive in-house resources. This service model allows companies to leverage security capabilities on a subscription basis, reducing overhead and increasing flexibility.

Organizations adopt SOCaaS to improve their cybersecurity posture, especially when lacking the internal resources or expertise to manage complex security infrastructure. SOCaaS providers typically offer access to threat intelligence and cybersecurity tools, ensuring that companies can rapidly adapt to evolving threats.

In this article, you will learn:

SOC-as-a-Service Benefits 

Using SOCaaS offers several advantages to organizations who might otherwise find themselves overstretched.

Faster Detection and Remediation

By leveraging monitoring tools and expert analysis, SOCaaS can identify potential security incidents much quicker than traditional methods. Rapid detection aids in minimizing the impact of breaches, allowing organizations to respond promptly and reduce downtime. 

The remediation process is simplified through SOCaaS due to the presence of dedicated teams skilled in incident response. These professionals are familiar with a range of threats and can implement remediation strategies effectively. 

Lower Risk for a Breach

SOCaaS significantly lowers the risk of a data breach by providing continuous monitoring and threat intelligence. With constant vigilance, SOCaaS providers quickly identify unusual activities that might signal an impending attack, allowing for immediate intervention. This prevents potential threats from escalating into serious breaches.

SOCaaS incorporates threat intelligence to anticipate and neutralize emerging risks. By analyzing global cyber trends and patterns, providers can proactively defend against the latest attack vectors. 

Ability to Scale

SOCaaS allows organizations to scale their security operations in line with their growth. Companies often face increasing security demands as they expand, whether by entering new markets or developing new products. SOCaaS provides the infrastructure and expertise to adjust security measures dynamically. 

This scalability is especially beneficial for organizations with changing needs, ensuring that security resources match current demands without unnecessary expenditure. The ability to scale effectively without maintaining an extensive on-premises setup makes security operations easier. 

Lower Cost Than On-Premises SOC

Implementing SOCaaS leads to significant cost savings compared to maintaining an on-premises security operations center. In-house SOCs require substantial investment in infrastructure, technology, and skilled personnel to function. SOCaaS operates on a subscription model, offering all necessary resources and expertise at a predictable cost. 

SOCaaS shifts the financial burden of upgrading and maintaining the latest security technologies from the organization to the service provider. Users can access security tools without needing to handle their deployment and upgrade costs. 

Learn more in our detailed guide to managed SOC 

Chris Cooney
Head of Developer Advocacy @ Coralogix

Chris Cooney wrote code every day for 10 years as a software engineer. Then, Chris led the technical strategy for a department of 200, for a few years. His role encompassed complex migrations from on-premise to the cloud, PaaS rollouts across the company, centralised provisioning and maintenance of cloud resources, assisting with the creation and execution of a tooling strategy, and more. Now, Chris talks about Observability at conferences, makes videos and still writes as much code as he can.

Tips from the expert:

In my experience, here are tips that can help you better adapt to SOC-as-a-Service (SOCaaS):

 

Integrate a continuous improvement loop: Beyond standard monitoring, ensure your SOCaaS provider implements a feedback system to refine detection rules and response procedures regularly. A learning loop will keep your defenses adaptive to evolving threats.

 

Leverage automation and orchestration tools: Ask your SOCaaS provider about integrating Security Orchestration, Automation, and Response (SOAR) tools to streamline workflows. This can significantly reduce mean time to detect (MTTD) and mean time to respond (MTTR), crucial in minimizing attack impact.

 

Customize threat intelligence to your business: While SOCaaS providers offer general threat intelligence, it’s essential to tailor this to your industry and organizational context. Insist on a customized threat intelligence feed that prioritizes threats relevant to your specific sector and geographical footprint.

 

Set up proactive risk assessments: In addition to reactive threat detection, request that your SOCaaS provider performs proactive assessments, such as vulnerability scanning and risk assessments, at regular intervals. This can help you identify and mitigate risks before attackers exploit them.

 

Negotiate SLAs that ensure rapid incident response: Make sure your Service Level Agreements (SLAs) specify the expected timeframes for incident detection, investigation, and response. Ensure they also cover breach containment procedures to ensure timely action when critical incidents arise.

SOC as a Service Roles and Responsibilities 

The SOC team includes several critical roles.

SOC Manager

The SOC manager is responsible for overseeing daily operations and ensuring the program meets organizational security objectives. They manage resources, coordinate between different security tiers, and align security strategies with business goals. This role requires strong leadership and a strategic mindset to direct the SOC’s efforts.

SOC managers engage with stakeholders to report on security status and incidents. They interpret data security metrics to guide decision-making and resource allocation, ensuring ongoing improvement and adaptation to new challenges.

Security Analyst Tier 1 – Triage

Tier 1 security analysts focus on the initial analysis and triage of security alerts. Their main responsibility is to sift through alerts and distinguish between false positives and genuine threats. This task requires an understanding of various security tools and log analysis techniques. 

By efficiently managing alerts, Tier 1 analysts ensure that critical issues are escalated swiftly for further investigation, creating a first line of defense. They also maintain records of incident reports and log details to aid in future investigations. This documentation is important for pattern recognition and the continuous improvement of detection methods. 

Security Analyst Tier 2 – Incident Responder

Tier 2 security analysts serve as incident responders, tasked with investigating and responding to security events escalated by Tier 1 analysts. They conduct in-depth analysis to validate the severity of incidents and implement relevant response measures. Their work is crucial in containing threats, requiring knowledge of attack vectors and mitigation strategies.

Tier 2 analysts work closely with other SOC members to track ongoing incidents and support recovery efforts. They create and enact remediation plans, collaborating with other departments to ensure incident resolution. 

Security Analyst Tier 3 – Threat Hunter

Tier 3 security analysts, or threat hunters, proactively seek out threats that might not be caught by existing security measures. Unlike reactive roles, threat hunters leverage threat intelligence, hypotheses testing, and advanced tools to discover hidden threats. This proactive engagement reduces the risk of undetected threats.

Threat hunters contribute strategic insights to improve detection rules and system hardening tactics. Their expertise in recognizing sophisticated attack patterns is invaluable in developing more effective defense mechanisms. 

Security Architect

Security architects are responsible for designing and implementing secure networks and systems as part of SOCaaS. They establish security frameworks and policies that guide how systems are protected against threats. This role demands an understanding of various technology infrastructures and how to fortify them against potential vulnerabilities. 

Security architects keep up to date with technological advancements and evolving threats to ensure continuous improvements in security design. They collaborate with the entire SOC team to integrate new technologies and methods into the existing infrastructure, aiding in future-proofing the organization’s security posture.

Challenges of SOC as a Service 

Organizations should also be aware of the potential challenges involved in using SOCaaS.

Onboarding Process

Integrating an organization’s existing systems with the SOCaaS provider’s infrastructure requires careful planning and coordination. This initial phase involves understanding the client’s IT landscape and configuring tools and protocols for optimal operation. Delays or misconfigurations during onboarding can hinder threat monitoring.

Enterprise Data Security

While SOCaaS providers must access critical data to monitor and respond to threats, ensuring the privacy and security of that data is also important. Organizations need to ensure that their SOCaaS partner adheres to strict data handling and protection standards, including encryption, access controls, and regular security audits. Data sovereignty issues may arise, particularly for multinational companies subject to diverse regulatory requirements. 

Cost of Log Delivery

Transporting and storing vast amounts of log data can become expensive. Organizations need to invest in efficient log management strategies and technologies to minimize costs associated with bandwidth and storage.

Regulatory and Compliance Considerations

Various industries and regions have stringent standards for data protection, such as GDPR or HIPAA, which SOCaaS implementations must respect. Both SOCaaS providers and clients need to ensure that the service agreements address these requirements, highlighting compliance responsibilities and procedures.

How to Select a SOC as a Service Provider? 

Here are some of the aspects to consider when evaluating SOCaaS providers.

Security Expertise

Providers should possess in-depth knowledge of various threats and vulnerability management processes. An examination of their track record in managing diverse security incidents offers insights into their competence. A skilled SOCaaS team can adeptly handle complex threats.

Certifications from recognized bodies, such as CISSP or CISM, can signal the provider’s expertise and credibility. These certifications demonstrate adherence to security best practices and ongoing commitment to security. An informed provider selection based on expertise ensures that the organization will receive top-tier security services.

Comprehensive Services

Providers should offer extensive service portfolios covering threat detection, response, vulnerability assessment, and compliance management. This ensures that all security needs, from basic monitoring to complex threat hunting, are provided under one roof, reducing the complexity of managing multiple vendors.

Integration capabilities with existing IT systems and tools are also essential. Providers should support alignment with current infrastructures to ensure uninterrupted operations. A provider offering comprehensive, integrated services helps ensure a cohesive security strategy.

Industry Specialization

A SOCaaS provider’s industry specialization is crucial in addressing the challenges and requirements particular to certain sectors. Providers with experience in an industry can offer tailored solutions, understanding sector-specific threats and compliance standards. Industry specialization ensures that security measures align with an industry’s unique risk landscape.

Understanding industry dynamics enables providers to anticipate emerging threats, delivering proactive security measures. By choosing a provider with relevant industry expertise, organizations benefit from customized security that resonates with their operational context.

Scalability and Response Time

Organizations need assurance that the provider can scale operations to meet growing security demands seamlessly. Whether during peak threat periods or when business operations expand, the ability to quickly increase resources ensures maintained security levels.

Rapid response times to incidents are equally critical. Providers should demonstrate their ability to detect and address threats swiftly to minimize potential impact. This agility in response reflects the provider’s ability to adapt and deliver high-performance security operations, making them a helpful partner in maintaining organizational safety and compliance.

Snowbit MDR 

Snowbit combines Coralogix’s advanced SIEM with expert-managed security services, creating a unique and cost-effective solution for comprehensive threat protection. Offering proactive, 24/7 monitoring of security events and posture, Snowbit acts as an extension of your security team to not only identify threats and incidents in real time but also resolve them within minutes. With transparent pricing and in-stream data optimization, Snowbit provides unparalleled protection without complexity and is trusted globally to secure cloud environments with speed and precision.

Learn more about Snowbit

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