Why companies keep migrating to Coralogix

Migration often feels like an obstacle

As businesses scale, so do their observability needs, but many find themselves stuck with costly, inflexible platforms that no longer serve them. Despite mounting frustrations, the complexity of migration keeps companies from making a change. The risk of losing critical data, disrupting workflows, or rebuilding everything from scratch often outweighs the benefits of switching.

Most vendors offer little to no migration support, forcing teams to manually reconfigure dashboards, alerts, and integrations. Without the right tools and guidance, migration becomes a resource-draining, months-long challenge. But staying with an outdated, expensive, or restrictive platform isn’t a sustainable option either.

At Coralogix, we believe migration shouldn’t be a roadblock, it should be a strategic upgrade and the start of a great new partnership. Our dedicated migration team goes beyond lift-and-shift, providing hands-on support by a dedicated team of experts who have conducted hundreds of migrations. With clear milestones and a continuous improvement approach, we ensure a seamless transition and long-term observability success.

The common challenges of observability migration

Migrating between observability platforms is rarely straightforward. Most vendors provide little automation or hands-on guidance, forcing customer teams left to manually rebuild dashboards, alerts, and parsing rules. Without structured professional  expertise, migrations become time-consuming, error-prone, and resource-intensive, ultimately delaying ROI.

One of the biggest frustrations is the need to recreate everything from scratch. Often customer teams have preplanned priorities and migration pushes them to rethink their goals.

Cost unpredictability is another challenge. Indexed pricing models drive expenses higher as data grows, and some vendors impose strict retention limits or costly upcharges. Without a clear migration strategy, teams risk carrying over inefficiencies that make a bad situation worse.

Lack of real professional services only compounds these issues. Many vendors offer little beyond basic documentation, leaving teams to troubleshoot alone. This results in delays, downtime, and a frustrating transition. Without expert guidance, companies struggle to maximize value from their new platform. Despite these challenges, migration doesn’t have to be painful. With the right approach, it can be an opportunity to optimize workflows, reduce costs, and build a stronger observability strategy.

Migration as a transformation, not just a transfer

At Coralogix, we see migration as more than just moving data, it’s a chance to build a smarter, more efficient observability strategy. Instead of a basic lift-and-shift, we take a structured, collaborative approach that optimizes efficiency, reduces costs, and ensures long-term scalability.

From onboarding to innovation

A dedicated Technical Account Manager (TAM) & Migration Manager  customizes your migration plan, while our cloud and observability expert handles dashboards, alerts, and integrations with built-in optimization. Post-migration, ongoing training, check-ins, and strategy sessions ensure teams unlock the maximum value of the platform.

Purpose-built automation for controlled, seamless migration

We minimize the need for manual reconfiguration by automating the migration of dashboards, alerts, parsing rules, and integrations. Unlike traditional migrations that simply copy over existing inefficiencies, we refine workflows to create smarter alerting, cleaner dashboards, and a more streamlined observability experience.

Cost optimization and data control

Cost optimization is built into every step. With our TCO Optimizer, we reduce unnecessary storage costs while maintaining full access to archived data, without reindexing fees or surprise overages. Organizations can maintain complete control over their data retention strategy,  ensuring compliance while avoiding unnecessary costs.

Zero-downtime transition

Migration with Coralogix is designed to be disruption-free. Our unique “No lift and shift approach” ensures accuracy and reliability with maximized collaboration. Our dedicated migration team brings extensive global expertise to make the transition smooth and hassle-free.

Best practices from thousands of migrations

With lessons learned from thousands of successful migrations, we’ve built a streamlined process that embeds best practices into every stage. Our 360+ Quick Start Extension Packs accelerate deployment, ensuring teams gain value from their new platform as quickly as possible.

By combining value driven delivery, cost optimization, and expert guidance, Coralogix makes migration a strategic advantage, setting businesses up for a more scalable, efficient, and insight-driven observability future.

World-class support, 24/7

One of the biggest frustrations with observability vendors is slow, ineffective support. Coralogix eliminates that pain with industry-leading response times, fast resolution, and a dedicated team of domain experts.

Our commitment to customers:

• 30-second median response time
  
• 2-hour median resolution time
  
• 24/7 global support by observability and cloud infrastructure specialists
  

Every customer is assigned a dedicated *Technical Account Manager (TAM) to guide their full observability journey, from migration through full platform adoption. TAMs help integrate, optimize, and enable customer teams for long-term success. They’re backed by our Customer DevOps team, a group of hands-on engineers with deep expertise in cloud-native environments and modern observability stacks.

This isn’t traditional support. It’s a true partnership, built to deliver immediate impact and help teams become confident, independent users of the platform.

Corralogix support

What our customers say

Don’t take our word for it, here’s what a few of our customers had to say about making the switch:

“The move was straightforward because Coralogix has excellent support and documentation. It was pretty much plug-and-play.” — Marko Dzepina, Head of Site Reliability Engineering, Cognism

“The Coralogix level of hands-on technical support has been the best that I’ve experienced from any other vendor.” — Harrison Hunter, CTO & Co-founder, Maestro QA

“The migration was a success because it was a joint activity, with such a close group communicating every day.” — James Lawson, VP Engineering at Curve

Read our case studies

Experience migration the right way

Migrating to a new observability platform doesn’t have to be complicated or stressful. Coralogix makes the process seamless with expert-led migration services at no additional cost. But we don’t just move your data, we optimize it to ensure your team gets the most value from day one.

With hands-on contribution, extensions, and dedicated support, Coralogix ensures your migration is smooth, cost-effective, and built for long-term success. From your very first alert or dashboard to the deepest level of business insights, we take you beyond traditional observability, helping you turn raw data into real-time decisions.

Ready to migrate with confidence? Talk to our team today.

*A dedicated Technical Account Manager (TAM) is provided to the vast majority of Coralogix customers. In rare cases involving certain smaller-tier plans, customers may receive TAM-equivalent support through shared resources or alternate channels.