FAQs Coralogix AI Tools

July 27, 2025

Coralogix offers powerful AI solutions in accordance with its Terms and Conditions and AI Tools Acceptable Use Policy:

Cora AI   

Cora AI is an optional suite of features which are built-in directly on top of the Coralogix UI. It helps you create queries, interpret logs and receive answers from documentation. It can be toggled on and off (individually per tool or together as a full suite) at any time in the settings. It includes 3 features:

AI DataPrime Query Assistance – Create searches using plain English (no complex queries needed).

Explain Logs – Understand logs easily. It will break down log data into simple, clear terms to help you quickly find and fix issues.

Knowledge Assistant – Get instant, smart answers from your internal documentation, knowledge base and past incidents.

 AI Center   

A Service for monitoring your AI systems’ performance, security, compliance, and cost. Located as a tab in the top bar of the Coralogix UI. Integrate your desired AI projects into the Coralogix platform and send spans in the same way you send other traces to Coralogix. The AI Center includes:

AI Evaluation Engine – Checks every prompt and response for accuracy, security, and compliance—automatically. You can customize it for your needs. Uses Azure OpenAI for processing.

 AI-SPM (Security Posture Management) – Monitors real-time AI security issues like prompt injections, data leaks, and personal data exposure using simple dashboards.

 User Journey & Cost Tracking – Keeps an eye on user activity and token use to spot issues and control costs.

Performance Metrics – Flags slow, inaccurate, or risky AI behavior so teams can fix problems fast and maintain a smooth user experience.

Olly    

A standalone AI agent that connects to your Coralogix observability data; logs, metrics, and traces, and enables you to interact with your data through a conversational interface.

Olly is Coralogix’s AI observability assistant that makes logs, metrics, and traces easily accessible through natural language queries.

Users can ask questions like “Why is my app slow?” or “What’s wrong with the payment flow?” and get instant, actionable insights.

Olly automatically scans all telemetry data to identify root causes and suggest fixes, eliminating manual investigation.

It drastically reduces troubleshooting time, helping teams resolve issues faster and keep systems running smoothly.

Built to democratize observability, Olly empowers all team members—not just engineers—to understand and act on system behavior.

Terms for Joining Olly’s Closed Beta (Inner Circle) – Per invite

Participation in the Olly closed beta (“Inner Circle”) is subject to the following terms:
1. Scope of Participation
Participants agree to:

  • Engage in product testing and provide feedback as reasonably requested.
  • Attend one (1) weekly meeting (up to 60 minutes) with the Olly product team.
  • Permit the collection and analysis of usage data for the purpose of product development.
  • Participate in one (1) in-person Inner Circle meetups, subject to availability and location.

2. Term
This participation agreement remains in effect for 90 days

3. Access and Benefits

  • Full access to the Olly platform is provided at no cost during the beta period.
  • Participants will receive white-glove onboarding and custom configuration support.
  • Free of charge

Olly services shall be provided in accordance with Coralogix Master Subscription Terms and AI Tools Acceptable Use Policy

 FAQs

#QuestionCora AIAI CenterOlly
 Activation & Admin Rights
1Is it on by default No NoNo
2Who can turn it on/off? By admins or by users that are provided the team-ai-settings:Manage permissio. Toggle switch on/off In the settings under account preferences.Only admins. It requires specific configuration to be set up properly by the User admin. Additionally, access controls are implemented through RBAC, ensuring that only admin users or specific authorized users can access its features and functionalities.Only admins, in the separate interface through olly.new. Users must configure the AI agent and integrate it with their Coralogix data.
3Once activated, can individual users enable / disable it?By admin users or by users that are provided the team-ai-settings:Manage permission Only by admin users.Only by admin users
4Can the AI tool be activated or deactivated later?Yes, by admins or by users that are provided the team-ai-settings:Manage permission  Yes, by admins.Yes, by admins
 Data Privacy
5Is any data Processed by third parties?Yes. Some tools use external AI services: OpenAI (used by AI Query Assistant & Explain Logs)Kapa AI (used by Knowledge Assistant)Only for the Evaluations feature utilizing Coralogix’s private deployment of Azure OpenAI.Olly uses OpenAI’s Large Language Models, BUT they’re deployed completely inside Coralogix’s own Azure VPC. Since everything runs within Coralogix’s isolated cloud environment: No log data leaves Coralogix infrastructure.No third-party vendor (OpenAI included) can access or store your data.
6Is my data used for training these models?No, data is not used to train LLMsNo, data is not used to train LLMsNo, data is not used to train LLMs
7What data is Processed?It depends on the type of tool, for example Explain Logs: processes selected logs + metadataQuery assistant: processes prompt + metadataKnowledge Assistant: processes only your questionUser-AI spans for evaluationsProcessing of all telemetry data which is queried. This is including your logs, metrics and traces relevant to your query or investigation.
8Where is the data processed?OpenAI: Runs on Microsoft Azure (US)Kapa AI: Sends prompts to OpenAI & Anthropic (US)Microsoft Azure data centers hosted by Microsoft Azure in USA, EU or Asia-Pacific.Microsoft Azure Datacenter in the EU.
9Is data stored externally?Yes, up to 30 days, only to prevent abuse.No.No
Compliance
10Is it GDPR compliant?YesYesYes
11Can it be used with PHI (Protected Health Information)?No, it is not HIPAA compliantYes, it is HIPAA compliantYes, it is HIPAA compliant