FAQs Coralogix AI Tools
July 27, 2025
Coralogix offers powerful AI solutions in accordance with its Terms and Conditions and AI Tools Acceptable Use Policy:
Cora AI
Cora AI is an optional suite of features which are built-in directly on top of the Coralogix UI. It helps you create queries, interpret logs and receive answers from documentation. It can be toggled on and off (individually per tool or together as a full suite) at any time in the settings. It includes 3 features:
AI DataPrime Query Assistance – Create searches using plain English (no complex queries needed).
Explain Logs – Understand logs easily. It will break down log data into simple, clear terms to help you quickly find and fix issues.
Knowledge Assistant – Get instant, smart answers from your internal documentation, knowledge base and past incidents.
AI Center
A Service for monitoring your AI systems’ performance, security, compliance, and cost. Located as a tab in the top bar of the Coralogix UI. Integrate your desired AI projects into the Coralogix platform and send spans in the same way you send other traces to Coralogix. The AI Center includes:
AI Evaluation Engine – Checks every prompt and response for accuracy, security, and compliance—automatically. You can customize it for your needs. Uses Azure OpenAI for processing.
AI-SPM (Security Posture Management) – Monitors real-time AI security issues like prompt injections, data leaks, and personal data exposure using simple dashboards.
User Journey & Cost Tracking – Keeps an eye on user activity and token use to spot issues and control costs.
Performance Metrics – Flags slow, inaccurate, or risky AI behavior so teams can fix problems fast and maintain a smooth user experience.
Olly
A standalone AI agent that connects to your Coralogix observability data; logs, metrics, and traces, and enables you to interact with your data through a conversational interface.
Olly is Coralogix’s AI observability assistant that makes logs, metrics, and traces easily accessible through natural language queries.
Users can ask questions like “Why is my app slow?” or “What’s wrong with the payment flow?” and get instant, actionable insights.
Olly automatically scans all telemetry data to identify root causes and suggest fixes, eliminating manual investigation.
It drastically reduces troubleshooting time, helping teams resolve issues faster and keep systems running smoothly.
Built to democratize observability, Olly empowers all team members—not just engineers—to understand and act on system behavior.
Olly services shall be provided in accordance with Coralogix Master Subscription Terms and AI Tools Acceptable Use Policy
FAQs
| # | Question | Cora AI | AI Center | Olly |
| Activation & Admin Rights | ||||
| 1 | Is it on by default | No | No | No |
| 2 | Who can turn it on/off? | By admins or by users that are provided the team-ai-settings:Manage permissio. Toggle switch on/off In the settings under account preferences. | Only admins. It requires specific configuration to be set up properly by the User admin. Additionally, access controls are implemented through RBAC, ensuring that only admin users or specific authorized users can access its features and functionalities. | Only admins, in the separate interface through olly.new. Users must configure the AI agent and integrate it with their Coralogix data. |
| 3 | Once activated, can individual users enable / disable it? | By admin users or by users that are provided the team-ai-settings:Manage permission | Only by admin users. | Only by admin users |
| 4 | Can the AI tool be activated or deactivated later? | Yes, by admins or by users that are provided the team-ai-settings:Manage permission | Yes, by admins. | Yes, by admins |
| Data Privacy | ||||
| 5 | Is any data Processed by third parties? | Yes. Some tools use external AI services: OpenAI (used by AI Query Assistant & Explain Logs)Kapa AI (used by Knowledge Assistant) | Only for the Evaluations feature utilizing Coralogix’s private deployment of Azure OpenAI. | Olly uses OpenAI’s Large Language Models, BUT they’re deployed completely inside Coralogix’s own Azure VPC. Since everything runs within Coralogix’s isolated cloud environment: No log data leaves Coralogix infrastructure.No third-party vendor (OpenAI included) can access or store your data. |
| 6 | Is my data used for training these models? | No, data is not used to train LLMs | No, data is not used to train LLMs | No, data is not used to train LLMs |
| 7 | What data is Processed? | It depends on the type of tool, for example Explain Logs: processes selected logs + metadataQuery assistant: processes prompt + metadataKnowledge Assistant: processes only your question | User-AI spans for evaluations | Processing of all telemetry data which is queried. This is including your logs, metrics and traces relevant to your query or investigation. |
| 8 | Where is the data processed? | OpenAI: Runs on Microsoft Azure (US)Kapa AI: Sends prompts to OpenAI & Anthropic (US) | Microsoft Azure data centers hosted by Microsoft Azure in USA, EU or Asia-Pacific. | Microsoft Azure Datacenter in the EU. |
| 9 | Is data stored externally? | Yes, up to 30 days, only to prevent abuse. | No. | No |
| Compliance | ||||
| 10 | Is it GDPR compliant? | Yes | Yes | Yes |
| 11 | Can it be used with PHI (Protected Health Information)? | No, it is not HIPAA compliant | Yes, it is HIPAA compliant | Yes, it is HIPAA compliant |